Turtle Trax S.A.
Travel & Tourism
See how your profile stacks up against this role.
We compared the job requirements to your profile to show where you're strong and where you fall short.
We are looking for a detail-oriented and proactive Traffic Customer Service Specialist with 1 year of experience in the logistics sector. In this role, you will be the main point of contact for tracking shipments, resolving transit issues, and ensuring seamless communication between carriers and clients.
Provide exceptional customer service by monitoring daily shipments and providing real-time updates to clients.
Coordinate with carriers and drivers to ensure on-time pickups and deliveries (OTD).
Proactively resolve transit delays, route deviations, or documentation issues.
Maintain accurate logs of shipping data and customer interactions in our system.
Experience: Minimum 1 year of experience in customer service within the logistics, traffic, or supply chain industry.
Language: Advanced conversational English (written and spoken).
Technical: Proficiency in logistics tracking software and Excel.
Equipment: Must have your own reliable work setup (BYOD):
Laptop/PC
High-speed, stable internet connection
Shift: Monday to Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time).
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
QVC
QVC
Santander Private Banking International
Remote Raven
Nestlé Health Science
Turtle Trax S.A.
Turtle Trax S.A.
Turtle Trax S.A.
