Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
In this role of a Senior Lead Software Engineer, the individual will have the opportunity to shape the future of technology by leading the design, delivery, and integration of innovative software solutions that drive meaningful business outcomes. This person will partner with stakeholders to transform complex business needs into scalable, forward-thinking solutions while influencing architectural direction and technology strategy. Working with emerging and established technologies, the individual will explore new possibilities, champion best practices, and help define the standards, metrics, and methodologies that guide organizational success. This role offers the opportunity to make a lasting impact, collaborate with talented teams, and expand professional expertise while building solutions that support the business today and create opportunities for tomorrow.
The Main Responsibilities
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• Define and lead SAP technical architecture, roadmap, governance, and modernization initiatives across on-premises, cloud, and hybrid environments.
• Lead SAP implementation, upgrade, migration, and S/4HANA transformation projects, including Brownfield, Greenfield, Selective Data Transition, and RISE with SAP initiatives.
• Manage and support SAP landscapes including S/4HANA, BW/4HANA, BTP, Fiori, Gateway, Cloud ALM, SAC, Ariba, Data Services, and related platforms.
• Oversee SAP Basis and HANA administration, including installations, upgrades, transport management, system refreshes, backup/recovery, high availability, disaster recovery, and capacity planning.
• Drive SAP performance optimization through workload analysis, database tuning, memory management, monitoring, and root cause analysis.
• Design and implement SAP Cloud ALM observability solutions, including health, integration, business process, job, and user monitoring, along with operational dashboards and reporting.
• Administer SAP BTP services and cloud technologies, including Integration Suite, Build solutions, Event Mesh, Launchpad Services, and Cloud Transport Management.
• Implement DevOps, CI/CD, automation, scripting, APIs, and cloud-native services to improve operational efficiency.
• Design and manage SAP security, identity, authentication, authorization, SSO, MFA, IAS/IPS, Azure Entra ID, SAML, OAuth, and OIDC integrations.
• Leverage AI, automation, and predictive analytics to enhance system reliability, monitoring, and operational efficiency.
• Collaborate with business, infrastructure, security, SAP, and third-party stakeholders to deliver strategic initiatives and resolve critical issues.
• Support ITIL-based service management processes, including incident, problem, change, and release management, while maintaining technical documentation and mentoring team members.
• 15+ years of SAP Basis and technical architecture experience with deep expertise in SAP S/4HANA, HANA, BW/4HANA, BTP, Fiori, Cloud ALM, Integration Suite, SAC, Ariba, and related technologies.
• Extensive experience with SAP upgrades, ECC-to-S/4HANA migrations, cloud migrations, database migrations, Unicode conversions, and lifecycle management tools such as SWPM, SUM, DMO, and Maintenance Planner.
• Strong expertise in SAP cloud platforms, security frameworks, database administration (HANA, DB2, Oracle), Linux and Windows operating systems, Azure, hybrid cloud environments, monitoring, performance tuning, and automation frameworks.
What We Look For in a Candidate
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Preferred Qualifications
- SAP Certified Technology Associate – SAP S/4HANA System Administration.
- SAP Certified Technology Specialist – SAP HANA or SAP BTP Administration Certification.
- SAP Cloud ALM Certification and/ or Microsoft Azure Administrator or Azure Solutions Architect Certification.
- Experience with RISE with SAP implementations and/ or Experience with SAP ILM and data retention strategies.
- Familiarity with OpenText, Convergent IS, Dassian, Winshuttle, and other SAP ecosystem products.
- Knowledge of Enterprise Architecture frameworks and governance models.
Education
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
- Equivalent combination of education and relevant professional experience will be considered.
Compensation
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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
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#LI-Remote |
Requisition #: 342763
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
