Channel Account Manager - Latin America (LATAM) — Regional Partner Ecosystem
Job Summary:
Department: Channel Sales / Partner Ecosystem
Reports To: VP of Global Channels
Location: Remote, Latin America or U.S.
Travel: ~50% across the region
Alkira is the leader in AI-Native Network Infrastructure-as-a-Service (NIaaS). Founded in 2018 by Amir and Atif Khan — the team behind Viptela and the founding of the SD-WAN market — Alkira unifies any environment, site, or user through an enterprise network built entirely in the cloud, managed with the same controls, policies, and security systems network teams already know, and augmented by AI. There is no hardware to deploy, no software to download, and no new architecture to learn. Alkira is trusted by Fortune 100 enterprises, leading system integrators, and global managed service providers, and is part of Lumen Technologies.
Alkira's partner ecosystem is growing fast: over 150 partners now drive more than 40% of total company revenue, the 1,000th partner was recently enabled, and Latin America is Alkira's fastest-growing region, posting 1,300% partner-driven growth. In March 2026, Alkira launched Connect, its next-generation partner program built around a “Partner Profit Stack” of tiered margins, rebates, MDF, and velocity incentives — giving GSIs, MSPs, cloud service providers, and security/AI-focused firms a repeatable engine to attach high-value services to every deal.
Role Overview
We are seeking a highly motivated Channel Account Manager to own and grow Alkira's partner ecosystem across Latin America. This role is responsible for recruiting, enabling, and driving revenue through all partner types in the region — including global and regional systems integrators (GSIs), managed service providers (MSPs), telecom carriers and TSDs/master agents, cloud service providers, Value Added Resellers, and security/AI-focused firms. The ideal candidate combines strong channel sales fundamentals with fluency in the region's business culture and language, and is comfortable building a partner ecosystem largely from the ground up across multiple countries.
Key Responsibilities
Regional Partner Development
- Recruit, onboard, and manage strategic channel partners across Latin America, spanning GSIs, MSPs, cloud service providers, telecom carriers/TSDs, and security/AI-focused firms.
- Serve as the primary point of contact for LATAM partners, building relationships from executive sponsors down to field sales and technical teams.
- Build and execute a regional coverage plan across Alkira's priority LATAM markets (e.g., Brazil, Mexico, Colombia, and other key countries), prioritizing investment where partner and customer demand is strongest.
Sales Growth & Pipeline Management
- Drive pipeline and revenue growth through joint account planning, demand generation, and co-selling with LATAM partners.
- Leverage Alkira Connect's Partner Profit Stack — tiered margins, rebates, MDF, and velocity incentives — to accelerate partner-sourced pipeline and time-to-first-deal.
- Maintain accurate partner pipeline and forecast reporting in Alkira's CRM/PRM, providing visibility to channel and regional sales leadership.
Partner Enablement
- Educate and certify partners on Alkira's NIaaS platform, ensuring their sales and technical teams can confidently position, sell, and deliver Connect Services Attach Plays (network modernization assessments, segmentation/compliance design, migration and cutover sprints).
- Localize enablement content, messaging, and training for the region, working with marketing to adapt materials into Spanish and Portuguese as needed.
- Run and support regional partner trainings, roadshows, and webinars (e.g., Connect Partner Program sessions) to build awareness and pipeline.
Collaboration & Market Expansion
- Work closely with Alkira's direct sales, marketing, and sales engineering teams to align on regional channel initiatives and joint opportunities.
- Identify and prioritize new partner opportunities by country and vertical to sustain LATAM's outsized growth trajectory.
- Represent Alkira at regional partner events, industry conferences, and customer-facing engagements across Latin America.
Qualifications
- 3+ years of experience in channel sales, partner account management, or alliances — preferably in networking, cloud, or SaaS.
- Demonstrated experience managing partners across multiple Latin American markets, with working knowledge of regional business practices and buying dynamics.
- Business fluency in Spanish required; Portuguese fluency strongly preferred given the importance of the Brazilian market.
- Experience working across diverse partner types — GSIs, MSPs, cloud service providers, telecom carriers/TSDs, and security-focused firms.
- Strong understanding of enterprise IT infrastructure, cloud networking, and partner go-to-market motions.
- Proven ability to develop joint business plans, manage partner programs, and execute regional go-to-market strategies with limited existing infrastructure.
- Excellent communication, presentation, and relationship-building skills in both English and Spanish (Portuguese a plus).
- Highly self-motivated with the ability to thrive in a fast-paced, high-growth startup environment and operate independently across time zones.
- Ability to travel approximately 50% of the time across the region.
Why Join Alkira
- Own and shape Alkira's channel strategy in its fastest-growing region, with 1,300% partner-driven growth already underway in LATAM.
- Launch with the backing of Alkira Connect, a partner program built to help partners grow their own services revenue alongside Alkira's.
- Work alongside a world-class team of networking industry veterans and innovators.
- The salary range for this position is $180,000 - $225,000. Your actual base salary and level will be determined on a case by case basis and may vary based on the following considerations: job-related knowledge, skills, experience, education and location.
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Compensation: $180,000 - $225,000
