Role overview

Qualifications

High School or equivalent
Effective communication skills
Experience in customer service or collections
Knowledge of billing and payment processes

Responsibilities

Taking inbound calls and making outbound calls regarding bill questions and explanations of benefits
Processing payments and setting up payment plans
Managing payment plans and following up to ensure payment accuracy
Updating insurance and patient demographics as needed

Key facts

Remote from: Idaho (USA), Utah (USA)
Full time
Collector
English

Hard skills

Payment Processing Payment Plan Agreements

Other skills

Customer Service
Detail Oriented
Communication
Problem Solving

About the company

Surgery Partners, Inc

Surgery Partners is a leading operator of surgical facilities and ancillary services with more than 180 locations nationwide. We provide exceptional integrated healthcare experiences between our providers and patients. Our diverse company operates multiple types of healthcare services dedicated to improving the quality of care in a convenient and cost-effective manner. Our integrated approach to advancing markets allows for flexibility to provide care on an individualized, local market basis. Whether entering into a new market with surgical facilities, ancillary services or joint ventures with health systems, or furthering an existing market’s growth potential by focusing on base business, in-market development and new service lines, our experience has shown us that no two markets are alike. We see value in individuality. At Surgery Partners, our mission is to enhance patient quality of life through partnership. Surgery Partners is an organization deeply committed to providing quality, compassionate and personalized care, to meet the needs of our diverse patients, employees and physician partners in the communities in which we serve. Our colleagues are critical in achieving that mission. As it truly brings out the best in all of us, Surgery Partners is committed to diversity and inclusion. Our Surgery Partners team is comprised of more than 7,000 employees and 4,600 affiliated physicians, serving more than 600,000 patients annually. Want to work with us? Check out our website for current employment opportunities.

Company details

Company typeXLarge

Company size10001

Links

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Job description

Remote work

Taking in bound calls and making outbound calls for Surgery Centers regarding questions on bills and explaining benefits. Processing payments and setting up payment plans.

Managing payment plans.

Following up to make sure patient payments are correct and in line with our payment policies. Updating insurances and patient demographics when needed. Calling patients for missed payments and any changes in payment plans.

Education:
High School or equivalent

Benefits:

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.