Solution Architect - Professional Services

Job Description:

Solutions Architect II's collaborate with customers to understand their business objectives, needs, and challenges. They provide guidance to the customers on solutions to reach their objectives, how to meet business needs, and overcome challenges with recommendations on resources necessary to achieve desired outcomes.  They provide support, consulting, and accurate scopes of work which become sales proposals. Solutions Architects II’s leverage a combination of industry expertise, product knowledge, and technical understanding of the client environment for a successful engagement.

• Consults and recommends appropriate resources/solutions/products for prospect and existing customers, internal or external.

• Diagnoses complex customer environments to identify needs and providing accurate Statement of Work (SOW) and Bill of Materials (BOM) for customer proposals.

• Researches, reviews, and answers Request for Proposal (RFP) questions, ensuring that the company’s business and offerings are fully and thoughtfully explained.

• Expertise in past, existing, and emerging product/service offerings and understanding of client technology needs.

• Supporting of internal teams with any questions or information they might need.

• Documents and supports sales opportunities with accurate scopes of work and bill of materials.

• Mentors Solutions Architect team members and serves as an escalation point for stakeholders as needed.

• Performs other duties as assigned. 

The minimum amount of relevant work experience required to successfully perform the job is at least fifteen (15) years. Education or relevant job knowledge equivalent to college or university undergraduate education.

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com 

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.