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Lead Remote Triage Nurse

Role overview

Qualifications

  • Registered Nurse License in State of Employment
  • OCN certification required within 12 months of employment
  • Five years of experience as an RN
  • Two years of oncology experience required

Responsibilities

  • Coordinate the activities of the nursing team to organize and assign work to the assigned nurses
  • Interact with patients and family in a caring, professional manner
  • Prioritize incoming symptom management calls from patients and family members
  • Assist upline managers in the development and supervision of the nursing staff

Key facts

Other skills

  • Critical Thinking
  • Social Skills
  • Non-Verbal Communication
  • Time Management
  • Leadership
  • Organizational Skills
  • Teamwork
  • Problem Solving
  • Collaboration

About the company

Florida Cancer Specialists & Research Institute logo

Florida Cancer Specialists & Research Institute

Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. With over 240 physicians, more than 220 advanced practice providers and physician assistants and nearly 100 locations in our network, we are committed to providing world-class cancer care in community-based settings close to home. Our team includes well-respected physicians and highly trained staff who provide each patient with an individualized treatment plan. Our physicians are board-certified and consistently ranked nationally as Top Doctors by U.S. News & World Report. Trained in such prestigious medical schools and research institutes as Duke, Stanford, Harvard, Emory, M.D. Anderson, and Memorial Sloan-Kettering, the physicians of Florida Cancer Specialists provide leadership and consultation in many of the state's leading hospitals. We serve patients on the Gulf Coast from Naples to Tallahassee, Central Florida and on the East Coast from Palm Beach County to Jacksonville. We have built a national reputation for excellence that is reflected in exceptional and compassionate patient care, driven by innovative clinical research and cutting-edge technologies that help advance targeted treatments and genetically-based immunotherapies, and embodied by our outstanding team of highly-trained and dedicated physicians, clinicians and staff. There are over 100 job opportunities at FCS throughout Florida, including seasonal nursing positions. Please visit http://flcancer.com/current_positions.aspx for more information. Follow us on Glassdoor and Indeed! Glassdoor: https://www.glassdoor.com/Overview/Working-at-Florida-Cancer-Specialists-and-Research-Institute-EI_IE491941.11,60.htm Indeed: https://www.indeed.com/cmp/Florida-Cancer-Specialists-&-Research-Institute-3

Company details

Company size1001 - 5000

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Job description

Date Posted:

2026-07-13

Country:

United States of America

Location:

Florida - Remote

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Summary:

Lead Remote Triage Nurse will collaborate Care Coordination leadership   to provide continuity of patient care and manage patient triage.  Lead Remote Triage Nurse provides individualized nursing care and manages patient symptoms in accordance with professional standards of care, state regulations and FCS mission, values, policies, and procedures.

PRIMARY TASKS AND RESPONSIBILITIES:

  •  Coordinate the activities of the nursing team to organize, and assign work to the assigned nurses
  • Subject matter expert on departmental workflows including changes and identified knowledge gaps.
  • Nurse Manager Coverage
  • Assisting upline managers in the development, administration, and supervision of the Care Coordination nursing staff.
  • Assisting upline management in development of departmental education / professional development
  • Assisting upline management in the oversight of department workflows and Standard Operating Procedures (SOPs) including a yearly review and revision as indicated.
  • Interact with patients and family in a caring, professional manner
  • Patient Triage includes prioritizing incoming symptom management calls from patients and family members.
  • Attend all mandatory staff meetings as necessary
  • Comply with all federal and state laws and regulations pertaining to patient privacy, patient’s rights, personnel law, safety, labor, and employment law 
  • Adheres to Company and departmental policies and procedures, including IT policies and procedures and Disaster Plan
  • FCS Nurse preceptor
  • Other duties as assigned

EDUCATION/CERTIFICATIONS & LICENSES:

  • Registered Nurse License in State of Employment
  • OCN certification required within 12 months of employment of role

EXPERIENCE:

  • Five (5) years of experience as an RN required
  • Two (2) years of oncology experience required
  • Prior telephonic triage experience required

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

Essential competencies and KSAs targeted to successfully perform in role:

  • Analysis & Critical Thinking
  • Strong interpersonal skills to include effective verbal and written communication
  • Solid time management with the ability to prioritize multiple tasks
  • Strong Leadership skills and organizational capability
  • Ability to collaborate across various levels of management, departments, and teams, to ensure continuity of patient care and smooth clinic flow.
  • Comfortable negotiating problems and exploring solutions with physician population

VALUES:

  • Patient First – Keeping the patient at the center of everything we do
  • Accountability – Taking responsibility for our actions
  • Commitment & Care – Upholding FCS vision through every action
  • Team – Working together, one team, one mission

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices.  Employees are expected to bring issues of any forms of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the human resources department.

SCREENINGS – Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.  Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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