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Senior Site Reliability Engineer

Role overview

Qualifications

  • Kubernetes and Service mesh management
  • Cloud service provider experience (GCP, Azure, AWS, Oracle Cloud)
  • Scripting (Powershell, Bash)
  • Strong verbal and written communication skills

Responsibilities

  • Build, maintain, and support all environments which host the Medrio Platform
  • Monitor environments for issues, configuring and building alerting/self-healing of issues
  • Update and maintain documentation and architectural diagrams
  • Mentor junior level engineers

Key facts

Other skills

  • Creative Problem Solving
  • Analytical Skills
  • Leadership Development
  • Communication
  • Multitasking

About the company

Medrio logo

Medrio

At Medrio, we're fueled by an ambitious vision: to improve 100 million lives by enabling secure, reliable, and efficient clinical trials. Since 2005, we have cultivated a thriving network of individuals who share a common goal of making a positive impact - including our dedicated team of Medrians, valued customers, and trusted partners. Our company provides eClinical software including CDMS/EDC, eCOA/ePRO, eConsent and RTSM. Medrio’s technologies enable the capture of quality clinical trial data and optimize workflows for regulatory readiness. With two decades of experience, we guide innovators in the pharmaceutical/biotech, medtech/medical device or diagnostics, animal health industries and more. Along with proven, scalable solutions, we deliver unrivaled customer support and expert clinical project management and services. Our solutions are flexible and configurable to meet the needs of any clinical trial - from traditional to fully decentralized. Our solutions are easy to learn, easy to use, scalable and connected through one unified platform, providing unmatched efficiency, reliability, clarity and sophistication. As an employer, our core values are rooted in a customer-first approach, an A-player mindset, and a sprinkle of quirkiness to keep things fun and interesting. We are dedicated to powering the potential of clinical research - and we invite you to be a part of our mission. Visit our website to learn more, request a demo, or apply to join our team.

Company details

Company size51 - 200

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Job description

Job Summary

As a Medrio Senior Site Reliability Engineer, you will be a part of the ITOps group responsible for maintaining all environments supporting the SDLC for Medrio’s platform.

Essential Duties and Responsibilities:

  • Build, maintain, and support all environments which host the Medrio Platform
  • Monitor environments for issues, configuring and building alerting/self-healing of issues
  • Update and maintain documentation and architectural diagrams
  • Work with developers and testers to troubleshoot application/platform issues
  • Design and implement architectural solutions to solve problems and support features
  • Mentor junior level engineers

Competencies

  • Kubernetes and Service mesh management
  • Windows and Linux administration
  • Cloud service provider experience (GCP, Azure, AWS, Oracle Cloud)
  • Basic Oracle, SQL Server, or other relational database administration
  • Scripting (Powershell, Bash)
  • Configuration management (Jenkins, Helm, Ansible) 
  • .NET application management
  • Ability to be creative as well as analytical, organized and detail oriented when problem-solving
  • Experience with AI/ML tools for automation, observability, predictive maintenance, and incident management
  • Strong verbal and written communication skills.
  • Strong leadership, project management and people skills
  • Natural curiosity and self-motivation to learn and keep current on technical skills
  • High energy level combined with good organization and multi-tasking skills necessary to achieve a changing mix of short, medium, and long-term objectives

About Medrio:

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including

  • Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
  • Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
  • Weekly company-wide standup.

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!

Salary Range: $170,000 - 190,000 USD

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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