Our Team
Cimpress Technology’s Fulfillment team is building Comet, the next-generation manufacturing platform that will support billions of dollars in annual revenue across our global manufacturing network and play a key role in unlocking manufacturing and supply chain excellence.
We’re looking for a Lead Software Engineer to help accelerate the development and deployment of Comet at our newest manufacturing site in Ciudad Juárez. This role will be a key engineering presence at the site, working directly with plant customers and collaborating with globally distributed software engineering teams to support the successful delivery, adoption, and operation of the Comet platform.
What You Will Do
- Serve as a key engineering representative for the Fulfillment Engineering organization at the Ciudad Juárez manufacturing site.
- Design, build, test, deploy, and operate capabilities within the Comet platform.
- Develop a broad understanding of Comet and the manufacturing operation to connect operational challenges with appropriate technical solutions.
- Provide hands-on technical leadership for projects and production investigations, helping teams evaluate options and make sound implementation decisions.
- Partner with Manufacturing Engineering, Product, Technical Program Management, Support, and software engineering teams to investigate production issues and implement durable platform improvements.
- Translate operational insights into clear technical requirements, proposed solutions, and actionable feedback for engineering and product teams.
- Help coordinate work across teams when issues or initiatives span multiple parts of the Comet platform.
- Promote software engineering practices that improve the reliability, maintainability, observability, and operational readiness of Comet.
- Strengthen collaboration between manufacturing and engineering teams by communicating clearly, sharing context, and building trusted working relationships.
- Mentor engineers through design discussions, code reviews, troubleshooting, and day-to-day technical guidance.
- Participate in production support and help improve the tools, documentation, and processes used to operate Comet effectively.
- Travel frequently to and work on-site in Ciudad Juárez, beginning at approximately 50% and expected to vary between 25% and 40% in steady state.
Your Qualifications
At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.
- Significant experience designing, building, and operating complex distributed software systems in a cloud environment; AWS experience is preferred.
- Strong software development experience with technologies such as TypeScript, Java, and React.
- Experience leading the technical delivery of software projects or substantial product capabilities while remaining actively involved in implementation.
- Strong systems-thinking, troubleshooting, and debugging skills, including experience investigating issues in production environments.
- Ability to break down complex problems, identify practical solutions, and guide work through implementation and operation.
- Experience collaborating effectively across engineering, product, Technical Program Management, support, and operational organizations.
- Strong communication skills with both technical and non-technical audiences.
- Ability to build trusted relationships and work effectively in a dynamic environment.
- Experience mentoring engineers and contributing to healthy engineering practices.
- Passion for solving complex technical problems and improving operational excellence at scale.
Nice to Have
- Experience with lean manufacturing, mass customization, manufacturing systems, or supply chain technology.
Why You'll Love Working Here
We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.
About Us
Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.
Commitment to Diversity, Equity, & Inclusion
Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer
Cimpress Technology, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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