Donor Engagement Gig (Gigs)

Gigs Introduction:

Working on an internal gig presents a myriad of benefits that can enrich both your professional and personal growth. Collaborating with others offers opportunities to develop new skills, expand your knowledge base, and build lasting relationships with colleagues across different departments. Working on internal gigs allows you to contribute directly to the organization's goals, fostering a sense of ownership and pride in your work. Additionally, being part of an internal gig provides exposure to diverse perspectives and innovative ideas, enhancing your communication, collaboration, project management, problem-solving abilities, and creativity. Gigs are ONLY available to GYE employees.  

Project Overview:

This gig offers an opportunity to support Generation's Partnerships team across three connected areas: donor engagement KPI analysis, volunteering program support, and broader donor communications engagement. You will begin by supporting Q2 donor engagement data collection, before transitioning into volunteering-focused work. Support on communications and donor insights will be integrated as capacity allows. This is a broad and flexible opportunity, well suited to candidates from a range of teams and backgrounds.

Learning Opportunities in This Gig: 

• Donor Engagement KPIs Learn how we approach donor engagement at GYE. Renewals currently make up ~80% of GYE’s annual budget, and donor engagement is an important factor driving these renewals. Through this gig, you will get hands-on experience on how we measure donor engagement, while contributing ideas to strengthen KPI tracking processes and systems over time.
• Volunteering Program Support : Currently, ~40-50% of our global donors volunteer with Generation. This not only supports our learners and teams, but is also an important driver for donor engagement. We are currently establishing a global survey to better track volunteer feedback and experience. In this gig, you will support the roll-out of this survey, while also helping identify and manage new volunteering opportunities with our global and country teams.
• Communications & Donor Intelligence (capacity-permitting): Explore how donor visibility opportunities are identified, including monitoring partner mentions and organizing funder-related news for internal use.

Requirements:

This gig will likely require 3-4 hours per week for 3 months, combining independent work with regular check-ins with Mustafa Mian. The ideal start date is the first week of July. You will begin by supporting Q2 donor engagement data collection before moving into volunteering-related work, with the exact schedule and scope to be agreed. You can expect a structured onboarding covering key stakeholders, donor engagement processes, and administrative requirements, along with a week-by-week work plan and regular check-ins throughout the engagement. Your core responsibilities will span the following areas:

Donor Engagement KPI Analysis

• Support the team's preparation for the Q2 donor engagement KPI review by compiling and organizing relevant data from the global partnerships team.
• Help convert raw data into clear, digestible summaries that can be shared with stakeholders.
• Support the creation of a new a donor engagement dashboard, establishing a process for automating the KPI analysis for upcoming quarters

Volunteering Program Support

• Support the rollout and uptake of our new global volunteering surveys across multiple countries.
• Track incoming survey responses and consolidate the data into analyses
• Help improve response rates by collaborating with country teams and broader partnerships team
• Work with country and global teams to identify new volunteering opportunities for our partners

Donor Communications Support

• Help identify opportunities to increase donor visibility and engagement.
• Help collect and organize news and updates related to funders.
• Explore and propose formats for sharing donor intelligence internally.

You will already have a good command of the following:

• Data & Detail Orientation: Comfortable managing, validating, and organizing data, and presenting it in clear, easy-to-digest formats. Experience with Power BI (e.g., to help build out a donor engagement dashboard) or with AI tools like Claude (e.g., to support creating the donor intelligence report) is not required, but would be a strong plus.
• Organization & Follow-Through: Able to coordinate with multiple stakeholders and country teams, follow up consistently, and keep tasks moving with light supervision.
• Adaptability: Comfortable picking up new tools and processes, such as supporting a survey platform transition.
• Communication Skills: Strong written English skills, with the ability to help compile clear donor updates and reports.
• Openness to a Broad Scope: This gig spans data management, volunteering coordination, and communications, so candidates from many different teams and functions are encouraged to apply — no specific functional background is required. The gig can also be adjusted based on the candidate’s profile.

Next steps: 

This development project will be awarded to the candidate whose development needs most closely align with the project. An exploratory chat will be scheduled first with Mustafa Mian for those shortlisted. Once the successful candidate has been selected, they and their line manager will be notified by email. They will work with Mustafa to agree on a mutually convenient start date and will also be invited to agree on learning outcomes and schedule regular review sessions with their line manager / supervisor to review development progress.  

Applying for this development opportunity:

• Before expressing your interest in this Gig, please discuss with your line manager to ensure your development needs align with the outcomes of this project and that you have availability to deliver the project outcomes.
• To express your interest in this internal Gig opportunity, we recommend opening up a 2nd window to keep the Gig description open as a reference while entering your information on the next page.  Click on “Apply for This Job” to express your interest, then add your contact info and kindly answer all 4 questions so we can learn more about your interest in this Gig.  *We will not be using your phone number, so please simply enter “0” in the required phone number entry

Even if you don’t think you check all of the boxes, we’d love to hear from you anyway, and you can either reach out to Stephen Sietsema directly or can contact the gig manager with any questions that you may have about this opportunity, thanks!