Logo for Sanford Health

Patient Outreach Specialist

Role overview

Qualifications

  • Post secondary education of one - two years in healthcare or medical related field preferred
  • A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service
  • Training in Motivational Interviewing and/or Mental Health First Aid preferred
  • Background as a Certified Medical Assistant (CMA) is required

Responsibilities

  • Manage and coordinate care for a panel of patients ensuring overall quality patient care through prevention and wellness strategies
  • Monitor attribution, identify gaps in care, and coordinate preventative services
  • Assist the clinic care team in managing preventative screenings and wellness strategies
  • Track and report quality measures and validate accuracy and integrity of patient records

Key facts

Other skills

  • Customer Service
  • Critical Thinking
  • Multitasking
  • Computer Literacy

About the company

Sanford Health logo

Sanford Health

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization serves more than one million patients and 220,000 health plan members across 250,000 square miles. The integrated health system has 47 medical centers, 2,800 Sanford physicians and advanced practice providers, 170 clinical investigators and research scientists, more than 200 Good Samaritan Society senior care locations and world clinics in 8 countries around the globe. Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.

Company details

Company typeLarge
Company size10001

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.





Work Shift:

Day (United States of America)



Scheduled Weekly Hours:

40



Compensation:

Salary Range: $17.50 - $23.00





Union Position:

No



Department Details

Join Our Team and Grow The Good!

Hours: 8:00am - 5:00pm | Monday - Friday

Benefits:
• Remote Role
• Competitive salary based off of experience
• Employee Wellness Program
• Family like Team Culture
• Career advancement opportunities
• Comprehensive benefits package
• Supportive work environment

Apply now and be part of something special! Together, let's Grow The Good in our community.

Summary

Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. Supports a clinic by managing and coordinating care for their panel of patients. Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing.

Job Description

Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing. Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation. Promotes quality initiatives and improved patient outcomes. Participates in care for age related patients in all phases of preventative care and health maintenance. Functions within the administration pre-defined scope of practice guidelines. Track and report quality measures and validate accuracy and integrity of patient records. Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate. Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team. Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR). High level of computer skills and ability to run registries. Demonstrates experience and professionalism in the following skills, but not limited to: customer service, critical thinking, multi-tasking, medical and medication terminology, and medical paperwork knowledge including insurance completion/submission requirements.

Qualifications

Post secondary education of one - two years, with an emphasis in healthcare or medical related field is preferred.

A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or various integrated care systems preferred.

Training in Motivational Interviewing and/or Mental Health First Aid preferred.

Background as a Certified Medical Assistant (CMA) is Required.

 

Sanford is an EEO/AA Employer M/F/Disability/Vet. 


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Related jobs

Other jobs at Sanford Health

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.