IT Business Analyst

IT Business Analyst 

Full-time | Permanent | Remote

Salaried | $88k - $132k

*We are not currently working with third party agencies on this role.

About Us:

Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do – and have a lot of fun doing it.

About this Opportunity: 

The Business Systems Analyst is a critical bridge between the business and IT — someone who goes deep on how work actually gets done, maps those processes with precision, and translates operational needs into clear system requirements and solutions. This is not a passive documentation role. The ideal candidate is a proactive problem-solver who builds strong relationships across operations, finance, supply chain, quality, and engineering, delivers projects on time and on budget, and holds vendors and internal resources accountable to commitments.

This role reports to the IT ERP Manager and partners closely with functional business leaders and application owners across the enterprise.

Responsibilities: 

• Lead end-to-end business process mapping across manufacturing, procurement, inventory, quality, finance, and HR — documenting current state, designing future state workflows, and defining system inputs, outputs, and data flows for every mapped process 
• Translate operational requirements into structured Business Requirement Documents, functional specifications, and user stories that development teams and vendors can execute against without ambiguity; identify root-cause gaps and champion solutions that eliminate workarounds permanently 
• Develop comprehensive test scripts derived directly from mapped processes — covering positive paths, edge cases, and failure scenarios — and lead UAT end-to-end: prepare business testers, manage the schedule, track defects through resolution, and own the go/no-go recommendation 
• Serve as the liaison between business testers and technical teams during UAT; maintain sign-off records and lessons-learned logs that feed back into future requirements and test standards 
• Serve as a responsive and trusted point of contact for business stakeholders seeking IT support, guidance, or systems expertise 
• Manage the full support lifecycle for assigned applications (triage, escalation, resolution, and follow-up) keeping end users informed throughout 
• Identify recurring support patterns, escalate systemic issues, and drive permanent fixes rather than repeated workarounds 
• Set a high standard for how IT engages the business: proactive, clear, and focused on enabling operations — not just resolving tickets 
• Build and maintain strong working relationships with stakeholders across operations, engineering, quality, finance, and HR — including leaders and teams who do not report into IT 
• Influence priorities, adoption, and change without formal authority; earn credibility through results and clear communication 
• Communicate technical concepts and system capabilities in plain, audience-appropriate language — decisions need to be well-informed and adoption needs to be strong 
• Manage third-party vendors, consultants, and managed service providers; hold them accountable to deliverables, timelines, and quality standards on behalf of the business 
• Consistently deliver on time and on budget; maintain visible project status across all active initiatives and be prepared to discuss specific delivery outcomes 
• Drive change management and training activities to ensure smooth transitions and strong adoption of new or modified systems 
• Maintain integrations between ERP and connected systems, escalating complex issues to the ERP Manager or technical teams as appropriate 
• Own metadata management across business groups — including manufacturing, inventory, procurement, quality, and finance — establishing and enforcing naming conventions, field definitions, data classification standards, and governance practices that ensure consistency and reliability across all systems and reporting 
• Create and maintain process flow documentation and end user training materials for all supported applications and workflows — ensuring every role impacted by a system change has clear, accurate, and accessible guidance before go-live 

• Bachelor’s degree in Business, Information Systems, Operations Management, or a related field preferred; equivalent experience considered 
• 3–5 years of progressive experience in a business analyst, systems analyst, or IT generalist role — manufacturing environment strongly preferred 
• Proven track record of delivering projects on time — be prepared to discuss specific examples and outcomes 
• PMP, CAPM, or CBAP (Certified Business Analysis Professional) certification a plus 
• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex issues 
• Self-motivated with the ability to work both independently and in a collaborative team environment 
• Effective prioritization and time management skills in fast-paced, high-pressure environments 
• Strong written and verbal communication skills 
• Proficient in process flow documentation, technical writing, and end user training material development 
• Demonstrated expertise in business process mapping and documentation, including current-state analysis, future-state design, and gap identification 
• Hands-on experience supporting ERP systems in a manufacturing context; experience with Infor Visual or Profit Key ERP highly valued 
• Proficiency with Microsoft Office 365 suite, including advanced Excel skills for data analysis and process documentation 
• Ability to interpret and document system data flows, APIs, and integration patterns at a functional level 
• Working knowledge of SQL or data query tools sufficient to validate data integrity and support root-cause analysis 
• Experience with business intelligence or reporting tools (Power BI, SSRS, Crystal Reports, or equivalent) 
• Familiarity with ERP module architecture across at least two functional domains such as Manufacturing, Procurement, Financials, Inventory, or Quality 
• Familiarity with Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or equivalent project management platforms 
• Understanding of data governance and metadata management principles in a manufacturing environment 
• Business-first mindset — drives value by building deep partnerships across functions, investing time to genuinely understand the complexity behind each business need, and enabling solutions that fit how the business operates rather than forcing the business to adapt to the technology 
• Exceptionally organized; capable of managing competing priorities, multiple projects, and stakeholder demands simultaneously without dropping commitments 
• Analytically rigorous; asks the right questions before jumping to solutions and validates assumptions with data