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Balance Control Specialist

Role overview

Qualifications

  • High School Diploma or equivalent required; associate or bachelor’s degree preferred
  • 1–2 years of experience as a Teller or in a related banking role preferred
  • Familiarity with federal banking regulations and balancing procedures
  • Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word)

Responsibilities

  • Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more
  • Investigate and resolve outages, providing documentation for audits and management
  • Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires
  • Support fraud trend investigations and compliance training

Key facts

  • Remote from: Georgia (USA)
  • Full time
  • Junior (1-2 years)
  • 37 - 45K yearly
  • English

Other skills

  • Dynamic Balance
  • Problem Solving
  • Microsoft Office
  • Communication
  • Detail Oriented
  • Teamwork

About the company

United Community logo

United Community

Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve. As a top 100 U.S. financial institution, we offer comprehensive banking, wealth management, and mortgage services, serving clients across the Southeast with more than 200 locations throughout Alabama, Georgia, North Carolina, South Carolina, Tennessee, and Florida. Our commitment to service has earned us numerous accolades, including ten J.D. Power awards for #1 in customer satisfaction in the Southeast, and consistent recognition from Forbes, including multiple appearances on their lists of World's Best Banks and America's Best Banks. We were also recognized by Newsweek as one of America's Most Trusted Companies and are a multi-year recipient of American Banker's "Best Banks to Work For" award. We are an Equal Housing Lender and Member FDIC. For a better banking experience, visit your local United Community branch today. For more information about our products and services, please visit ucbi.com.

Company details

Company size1001 - 5000

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Job description

Overview:

United Community is seeking a detail-oriented and analytical Balance Control Specialist to join our team. This role is responsible for a wide range of balancing functions across our banking systems, including teller operations, ATM settlements, official checks, and federal/state backup withholding. You’ll play a key role in ensuring accuracy and compliance while supporting branch personnel through daily communication.

What You’ll Do:
  • Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more.
  • Investigate and resolve outages, providing documentation for audits and management.
  • Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires.
  • Maintain teller over/short general ledger accounts.
  • Assist with training and cross-functional support within the department.
  • Recommend and implement productivity improvements with management approval.
  • Support fraud trend investigations and compliance training.

 

Requirements For Success:
  • High School Diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1–2 years of experience as a Teller or in a related banking role preferred.
  • Familiarity with federal banking regulations and balancing procedures.
  • Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word).
  • Excellent verbal and written communication skills.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work independently in a time-sensitive environment.
  • Team-oriented with a willingness to cross-train and support others.
Conditions of Employment:

 

  • Must be able to pass a criminal background & credit check
  • This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status: Non-Exempt

 

Ready to take your career to the next level? Apply now and become a vital part of our team!

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Pay Range: USD $37,440.00 - USD $45,185.00 /Yr.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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