Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Senior Leadership & Organizational Development (L&OD) Consultant serves as a strategic partner to business leaders, HR Business Partners (HRBPs), and People & Culture teams by designing and delivering leadership development solutions and organizational development interventions that strengthen individual, team, and organizational performance. This role is responsible for developing leaders at all levels of the organization, identifying and addressing leadership capability gaps, and consulting on organizational challenges through expertise in change management, talent development, organizational effectiveness, succession planning, performance management, team effectiveness, and organizational design.

The Senior L&OD Consultant partners closely with leaders across the enterprise to assess business needs, diagnose organizational challenges, and implement talent and organizational solutions that support strategic objectives. As a recognized subject matter expert, this position also establishes standards, coaches colleagues, and shares best practices within their areas of expertise.

A day in the Life:

Leadership Development

• Design, develop, facilitate, and evaluate leadership development programs for leaders at all levels of the organization.
• Partner with HRBPs, business leaders, and Learning & OD colleagues to identify leadership capability gaps and create targeted development strategies.
• Research, evaluate, recommend, and implement leadership development resources, tools, assessments, and learning solutions.
• Maintain the relevance and effectiveness of leadership programs through continuous improvement, modern learning methodologies, blended learning approaches, and evolving business needs.
• Create scalable leadership content and resources that can be customized and leveraged across multiple business units.
• Develop reinforcement and knowledge transfer strategies that support sustained behavior change and leadership effectiveness.
• Monitor program effectiveness through assessments, evaluations, and reporting to measure impact and inform future improvements.
• Foster a culture of continuous learning and leadership excellence throughout the organization.

Organizational Development Consulting

• Partner with HRBPs and business leaders to assess organizational opportunities and challenges and develop solutions aligned with business strategy.
• Lead and support initiatives related to organizational design, organizational effectiveness, talent management, succession planning, performance management, and team development.
• Serve as an organizational development consultant and trusted advisor to leaders and project teams.
• Facilitate strategic planning sessions, team effectiveness engagements, leadership off-sites, and organizational interventions.
• Diagnose organizational issues using established OD frameworks, data analysis, and stakeholder input to identify root causes and recommend solutions.
• Support enterprise change initiatives by providing change management expertise, tools, and coaching.
• Help build enterprise-wide capabilities, structures, behaviors, and processes that enable organizational performance and growth.
• Support the development of an organizational coaching culture through coaching, consulting, and capability-building efforts.

Consulting, Collaboration & Project Leadership

• Build strong partnerships with HRBPs, business leaders, People & Culture colleagues, and external partners to advance organizational and leadership priorities.
• Provide guidance, coaching, and subject matter expertise to colleagues within the People & Culture function.
• Manage multiple projects and initiatives simultaneously, ensuring successful execution, stakeholder alignment, milestone achievement, and risk mitigation.
• Source and manage external training vendors, consultants, and learning partners while ensuring quality, effectiveness, and cost efficiency.
• Communicate project status, outcomes, risks, and recommendations to stakeholders and department leadership.
• Stay current on industry trends, best practices, and emerging approaches in leadership development, organizational development, and change management.

Executive Presence & Influencing Skills

• Demonstrates strong executive presence and credibility, effectively engaging and influencing leaders at all organizational levels.

• Communicates with confidence, clarity, and authenticity, building trust and rapport with executives, managers, and employees alike.

• Commands a room when facilitating discussions, creating engagement while maintaining focus on desired outcomes.

• Reads the audience and adapts messaging, facilitation style, and approach in real time to address changing dynamics and business needs.

• Balances strategic leadership with approachability, making complex topics accessible and fostering open dialogue.

Requirements

Education

• Bachelor's degree in Organizational Development, Human Resources, Leadership Development, Learning & Development, Business, or a related field required.
• Master's degree preferred.
• Professional certification in Human Resources, Organizational Development, Change Management, Coaching, or related disciplines preferred.
• Certifications in leadership or behavioral assessments (e.g., MBTI, ESCI, CliftonStrengths) preferred.
• Professional coaching certification (e.g., ICF) preferred.

Experience

• Ten (10) years of experience facilitating, training, coaching, or presenting to leaders and adult learners in a corporate environment.
• Five (5) years of experience designing and implementing organizational development solutions.
• Experience consulting with leaders at all organizational levels, including executive leadership teams.
• Experience working with geographically dispersed and virtual workforces.
• Experience designing leadership development programs and utilizing learning technologies, learning management systems, and virtual learning platforms.
• Two (2) years of experience leading teams, projects, or matrixed resources preferred.
• Credit union or financial services experience, including CUDE or related industry education, preferred.

Knowledge, Skills & Abilities

• Deep knowledge of organizational development, change management, leadership development, succession planning, talent management, performance management, and organizational design.
• Knowledge of organizational diagnosis models, frameworks, tools, and best practices.
• Strong consulting, facilitation, coaching, and stakeholder management skills.
• Ability to assess business needs and translate them into strategic, value-added talent and organizational solutions.
• Strong strategic thinking, business acumen, and organizational awareness.
• Ability to lead change and influence leaders without direct authority.
• Exceptional written, verbal, facilitation, and presentation skills.
• Strong relationship-building skills with the ability to establish credibility and trust across all levels of the organization.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Demonstrated customer focus and commitment to delivering exceptional internal client service.
• Ability to exercise sound judgment, maintain confidentiality, and make effective decisions.
• Openness to innovation, continuous learning, and new approaches to organizational effectiveness.
• Ability to travel as needed.

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.