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Learning Enablement Systems Specialist (Trainer)

Role overview

Qualifications

  • Proven experience in enterprise-level learning management systems (Docebo preferred)
  • Skills in data interpretation and problem-solving
  • English proficiency at a B2 level or above
  • Exceptional attention to detail and organizational skills

Responsibilities

  • Lead the technical execution of learning programs by configuring paths and managing enrollments
  • Build and interpret robust analytics to identify trends and gaps
  • Act as a bridge between global learning teams and local HR
  • Own high-impact projects, ensuring compliance training schedules meet regulatory standards

Key facts

Other skills

  • Problem Solving
  • Detail Oriented
  • Organizational Skills
  • Communication

About the company

GoTo logo

GoTo

Information Technology & Services

At GoTo, we're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work time can be well-spent and free time can be better spent. GoTo’s portfolio, which includes GoTo Resolve, Rescue, GoTo Connect, and more, helps securely support and connect businesses to what’s most important: their teams and customers.

Company details

Company typeLarge
IndustryInformation Technology & Services
Company size1001 - 5000

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Job description

Where you’ll work:

Remote (Guatemala)

People and Talent at GoTo 

At GoTo, our People team puts people first—our employees are our greatest strength. We use innovative tools and thoughtfully integrated AI to attract and develop talented individuals in ways that are supportive and personal. Together, we foster a welcoming environment, where everyone can share ideas and feel heard and valued. Join us to help shape a workplace where every person can grow, succeed, and truly belong.  

Your Day to Day 

As a Learning Enablement Systems Specialist, you would be working on: 

  • Systems Administration & Optimization: You will lead the technical execution of learning programs by configuring paths, managing enrollments, and maintaining data integrity within our LMS (Docebo) to ensure a seamless learner experience. 

  • Reporting & Actionable Insights: You will build and interpret robust analytics—covering attendance, completions, and engagement—to identify trends and gaps that inform continuous improvement of our learning initiatives. 

  • Stakeholder Collaboration: You will act as a bridge between global learning teams and local HR, managing the internal learning inbox, local training coordination, and the monthly learning newsletter to ensure cross-functional alignment. 

  • Operational Excellence: You will own various high-impact projects, such as accessibility initiatives and SharePoint management, while ensuring compliance training schedules and audits meet all regulatory standards. 

 

What We’re Looking For 

As a Learning Enablement Systems Specialist, your background will look like: 

  • Proven experience in enterprise-level learning management systems (Docebo preferred), including course setup, learner management, and system optimization. 

  • Skills in data interpretation and problem-solving, with the ability to transform raw reporting metrics into clear, actionable business insights. 

  • English proficiency at a B2 level or above, with the confidence to deliver clear presentations and collaborate effectively with stakeholders in a global environment. 

  • Exceptional attention to detail and organizational skills, with a track record of managing multiple systems and high-stakes data with consistency and accuracy. 

  • Experience working closely with HR or business partners to coordinate and deliver local training solutions that align with broader global strategies. 


What We Offer 

At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:

  • Comprehensive health benefits
  • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days 
  • Tuition reimbursement and access to instructor-led and on-demand learning and development programs
  • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching 
  • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.


At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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