Role overview

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
12+ years of software engineering experience, including significant experience with SaaS platforms, distributed systems, installable agents, enterprise platforms, or large-scale data collection.
Proven experience serving as a technical leader across multiple teams, products, or major platform initiatives.
Deep expertise in software architecture, system design, application security, scalability, reliability, observability, and operational excellence.

Responsibilities

Define and drive architecture for Kaseya’s enterprise software platforms, core product capabilities, and related integrations across the IT Complete portfolio.
Lead the design of secure, scalable, reliable, and performant software systems across AWS-hosted, data center-hosted, and hybrid environments.
Serve as a technical authority for complex engineering initiatives involving SaaS platforms, installable agents, distributed systems, large-scale data collection, and enterprise product capabilities.
Mentor Staff and Senior Staff engineers, providing technical guidance, design review, architecture review, and leadership on critical initiatives.

Key facts

Remote from: India
Full time
Expert & Leadership (>10 years)
Software Engineer
English

Other skills

Reliability
Mentorship
Communication

About the company

Kaseya

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Vonahi, audIT, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

Company details

Company typeXLarge

Company size5001 - 10000

Links

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Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Job Summary

Kaseya is seeking a Principal Software Engineer to provide senior technical leadership for Kaseya’s enterprise software platforms. This role will shape architecture, guide long-term technical strategy, and influence engineering execution across complex, high-scale SaaS and platform systems. The ideal candidate is a highly experienced technical leader who can solve ambiguous, business-critical engineering challenges while mentoring senior engineers and driving technical excellence across teams.

Roles & Responsibilities

Define and drive architecture for Kaseya’s enterprise software platforms, core product capabilities, and related integrations across the IT Complete portfolio.
Lead the design of secure, scalable, reliable, and performant software systems across AWS-hosted, data center-hosted, and hybrid environments.
Serve as a technical authority for complex engineering initiatives involving SaaS platforms, installable agents, distributed systems, large-scale data collection, and enterprise product capabilities.
Partner with engineering leadership, product management, architects, and cross-functional teams to shape technical strategy, product direction, and roadmap execution.
Establish engineering standards for architecture, code quality, security, reliability, observability, automation, and operational excellence.
Mentor Staff and Senior Staff engineers, providing technical guidance, design review, architecture review, and leadership on critical initiatives.
Identify and resolve systemic technical challenges, architectural gaps, platform risks, and opportunities for modernization.
Communicate complex technical strategies, trade-offs, risks, and recommendations to executive, technical, and non-technical stakeholders.

Required Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
12+ years of software engineering experience, including significant experience with SaaS platforms, distributed systems, installable agents, enterprise platforms, or large-scale data collection.
Proven experience serving as a technical leader across multiple teams, products, or major platform initiatives.
Deep expertise in software architecture, system design, application security, scalability, reliability, observability, and operational excellence.
Hands-on experience reviewing architecture, design, and code for complex enterprise-scale software systems.

Preferred Qualifications

Experience with enterprise SaaS platforms, IT management platforms, cybersecurity software, distributed systems, or large-scale enterprise software.
Experience with technologies such as Java, C#, .NET, MySQL, SQL, AWS, and enterprise-scale SaaS platforms.
Experience modernizing legacy platforms, integrating acquired products, or aligning multiple products into a broader platform strategy.
Strong understanding of agent-based software, SaaS platform security, distributed data collection, and enterprise-scale platform architecture.
Demonstrated ability to influence technical direction across engineering, product, operations, support, and executive stakeholders.
Track record of mentoring senior technical talent and raising engineering standards across an organization.
Ability to balance long-term architecture strategy with urgent business and customer delivery needs.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.