LET’S CUT STRAIGHT TO IT
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
LET’S TELL YOU MORE
We’re looking for a dedicated Ancillary Technician to help maintain and improve our underground water distribution network. In this hands-on role, you’ll be responsible for servicing pressure control valves, managing flow and disinfection, and supporting the delivery of clean water to our customers.
You’ll investigate and resolve pressure-related issues, carry out meter repairs, and collaborate with internal teams and contractors to ensure efficient operations. The role also involves responding to customer concerns on-site, conducting risk assessments, and ensuring all work complies with health, safety, and regulatory standards. If you’re committed to delivering excellent service, solving problems, and making a real impact on essential infrastructure, we’d love to hear from you.
WHAT YOU’LL BRING TO THE ROLE
The ideal candidate has significant experience or training in a utility-based industry, with strong IT skills and a background in problem-solving roles involving repairs. Desirable experience includes working with pressure reducing valves, flow modulators, maintaining distribution meters, and knowledge of water distribution networks.
We are seeking someone with excellent communication and customer service skills who has the capability of explaining complex technical issues simply and interacting effectively with customers face-to-face. Being able to demonstrate an adaptable attitude, strong problem-solving abilities, sound decision-making, and accuracy in data recording will be essential. The ideal candidate is also self-motivated, able to work independently or as part of a team, and is skilled at prioritising their workload effectively.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
- Salary - £39,604
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family friendly policies
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
