BombBomb
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Reports to: President & COO
Location: Remote (U.S.)
Travel: Up to 10–25%
BombBomb pioneered video messaging to help relationship-driven professionals build authentic connections.
Now, we're at an inflection point.
After years of success, we are facing the challenge many SaaS companies encounter as markets evolve: engagement is too low, churn is too high, and growth has stalled.
We believe there is significant opportunity ahead, but the path forward is not yet fully defined. Determining that future is one of the most important challenges facing the company.
This transformation requires more than feature development.
It requires deep customer understanding, relentless prioritization, disciplined product execution, and a clear product strategy that drives retention, migration, expansion, and growth.
We are looking for a Principal Product Manager to lead that effort.
You will own rebuilding our product strategy, roadmap direction, customer discovery, prioritization, and cross-functional alignment as BombBomb evolves into its next chapter.
Your mission:
Build the product strategy, roadmap, and customer experiences that help BombBomb return to growth and become the market-leading relationship platform for relationship-driven professionals.
BombBomb is making a deliberate shift:
Today, we face several critical challenges:
Success requires a product leader who can connect customer needs, business outcomes, AI opportunities, and execution into a coherent strategy.
You are a principal-level product leader who thrives in transformation environments.
You've:
You think:
You are:
Develop and continuously refine BombBomb's product strategy for our ICP’s market.
Identify:
Ensure product investments align directly with customer value creation and business growth.
Become an expert on our ICP and how they operate.
Conduct ongoing:
Develop a deep understanding of:
Turn customer insight into product direction.
Own roadmap development across BombBomb.
Evaluate opportunities based on:
Make difficult tradeoffs.
Determine:
Ensure resources remain focused on the highest-value opportunities.
Migration is one of BombBomb's most important strategic initiatives.
Own:
Partner with Design, Engineering, Customer Success, and Growth to make BombBomb 3.0 the obvious choice for existing customers.
Identify where AI creates meaningful customer value.
Prioritize AI initiatives that:
Avoid AI features that create noise without measurable impact.
Ensure AI strengthens human connection rather than replacing it.
Partner with Design, Engineering, Growth, and Customer Success to improve:
Focus on measurable improvements across the customer lifecycle.
Define and manage core product metrics including:
Create a data-driven operating system for product decision making.
Partner closely with:
Align teams around:
Create clarity and focus across the organization.
Help define:
Lay the foundation for a scalable product organization.
This role is expected to:
We aren't hiring someone to simply execute an existing roadmap.
You will be the primary architect defining our product's next chapter.
Success requires a leader who excels in strategic thinking, maintains a relentless customer obsession, thrives in ambiguity, and consistently ties every product investment to measurable business outcomes.
This is an opportunity for a leader who wants to fundamentally shift a company's trajectory and drive a sustainable return to growth.
The base compensation for this role is $160,000 - $180,000 annually plus additional bonus opportunity. Final compensation is determined by factors such as relevant work experience, skills, certifications, and geographic location.
BombBomb's success in building human connection depends on our ability to foster an equitable and inclusive work environment. We are committed to attracting, retaining, and growing a diverse workforce where people from all backgrounds can feel empowered to bring their whole selves to work, and contribute their best work. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran, and disability status. BombBomb is an equal opportunity employer that welcomes everyone to our team.
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