Technical Lead

Job Summary

The Technical Lead will provide cross-team technical direction across our software portfolio. This is an individual-contributor leadership role: no direct reports, but significant influence over architecture, code quality, and technical decision-making across one or more product teams. The role leads through technical expertise and cross-team coordination rather than reporting-line authority, ensuring our solutions stay architecturally consistent as they evolve independently.

Reporting Relationships 

• Reports to: Director Engineering 
• Non-supervisory position

Primary Job Responsibilities

• Set and maintain technical direction across one or more of our software solutions, ensuring consistency in architecture, patterns, and tooling between teams that might otherwise drift apart
• Split time roughly evenly between hands-on coding (prototyping, tackling complex technical problems, contributing to core systems) and leadership activities (architecture reviews, technical mentoring, cross-team coordination)
• Review and guide major architectural decisions, including legacy modernization efforts and evaluating migration paths for existing platform components
• Act as a technical escalation point for complex problems that cross team boundaries
• Establish and evolve engineering standards, including database design conventions, API patterns, service boundaries, and mobile development practices
• Mentor engineers across teams without formal management authority — influence through expertise and relationship-building rather than reporting lines
• Partner with engineering leadership to translate business priorities into technical roadmaps
• Identify technical debt and performance risks proactively, before they become production incidents

Job Competencies, Skills & Experience

• Required
• Deep experience across a full stack spanning mobile and backend development
• Strong relational database fundamentals (schema design, indexing, performance tuning) at scale, ideally across multiple client/tenant databases
• Hands-on experience with Azure cloud infrastructure and hybrid on-prem/cloud architectures
• Experience designing and operating microservice architectures, including service decomposition and inter-service communication patterns
• A track record of driving technical decisions through influence rather than authority
• Comfort moving between hands-on implementation and higher-level architectural thinking within the same week, sometimes the same day
• Experience modernizing legacy systems incrementally, without “rip and replace” disruption
• Excellent written and verbal communication — much of this role’s impact comes from clearly articulating why a technical direction matters, not just what it is
• Preferred
• Experience with event-sourced architectures
• Familiarity with ORM-based data access patterns and the tradeoffs of working with mature, established codebases
• Background mentoring engineers informally (code reviews, pairing, brown-bag sessions) rather than through formal management

Environment and Normal Working Conditions 

Office environment. Core business hours are generally 8:00 am – 5:00 pm. However, this position will/may require work to be performed outside of normal business hours based on Company operations. 

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions may include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement.  

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.