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Criminal Justice Team Leader

Role overview

Qualifications

  • Knowledge of the criminal justice sector
  • Strong leadership and people-management skills
  • Ability to work collaboratively across agencies
  • Creative and proactive approach to problem-solving

Responsibilities

  • Lead, support, and manage staff across multiple hubs
  • Oversee service delivery, performance, and KPI monitoring
  • Hold oversight of caseloads across sites
  • Work collaboratively with partner agencies across the criminal justice system

Key facts

Other skills

  • Leadership
  • People Management
  • Collaboration
  • Problem Solving
  • Physical Flexibility
  • Self-Motivation
  • Persistence

About the company

Humankind Charity logo

Humankind Charity

Non-profit Organization - Charity

Humankind is committed to reducing deprivation and exclusion and to improving people’s wellbeing. Humankind is one of England’s most successful home-grown charities. We have over 1,500 staff and around 100 volunteers providing services for over 85,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support and health, young people and families services. We also offer affordable accommodation as a Registered Social Landlord via Humankind Housing and promote volunteering/employment opportunities through MoreTime UK, Humankind’s social enterprise.

Company details

Company typeXLarge
IndustryNon-profit Organization - Charity
Company size1001 - 5000

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Job description

Criminal Justice Team Leader (Devon)

Location: Devon
Working Hours: 22 hours (part time)
Contract Type: Fixed Term (until February 2027)
Salary: £31,030 - £41,980

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?


Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.


We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

An exciting opportunity has arisen to join the successful and well-established Criminal Justice Team for Devon, delivered as part of the Together Drug and Alcohol Service.

As Criminal Justice Team Lead, you will have overall responsibility for the oversight and delivery of the criminal justice service across Devon. This includes providing effective line management, overseeing caseloads across multiple sites, monitoring KPIs, and acting as a key link between the service and our partner agencies.

You will play a vital leadership role in ensuring high-quality service delivery, supporting staff, and contributing to positive outcomes for people involved in the criminal justice system.

The role covers hubs across Newton Abbot, Exeter, and Barnstaple. Hybrid and remote working will be supported where possible with your assigned base being the hub closest to your home. Expenses will be paid for additional mileage where applicable

What You’ll Do

  • Lead, support, and manage staff across multiple hubs

  • Oversee service delivery, performance, and KPI monitoring

  • Hold oversight of caseloads across sites

  • Provide reflective supervision and professional guidance

  • Work collaboratively with partner agencies across the criminal justice system

  • Support service development, quality improvement, and effective partnership working

About You

We are looking for a flexible, motivated, and dedicated leader with:

  • Knowledge of the criminal justice sector

  • Experience or understanding of drug and alcohol services (desirable, but not essential)

  • Strong leadership and people-management skills

  • The ability to work collaboratively across agencies

  • A creative and proactive approach to problem-solving

  • A passion for achieving results and supporting teams to thrive

Transferable skills will be considered, and we warmly welcome applications from candidates who are enthusiastic, hardworking, and share a clear vision for effective leadership.

This vacancy may close early if we receive a sufficient number of suitable applications, so early applications are strongly encouraged.

A Day in the Life:

“No two days are ever the same in the Criminal Justice Team and that’s exactly what makes the work so dynamic and rewarding.

Mornings may begin with a team check-in, discussing priorities, urgent cases, and support needs. Your day could include coaching staff through complex cases, facilitating reflective supervision, reviewing performance data, or working with senior managers to improve service delivery.

You may also attend multi-agency meetings, respond to safeguarding concerns, or support a colleague through a challenging day. The role involves close working with probation services, courts, police custody suites, and other criminal justice partners.

Ultimately, this role is about shaping a service that changes lives - for the people we support and the professionals delivering that support.”

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

  • Pension scheme with 4.5% employer contribution, matched up to 6.5%

  • Life assurance (3× annual salary)

  • Enhanced sick pay and family-friendly pay

  • Birthday leave and the option to buy up to 5 extra days’ annual leave

  • Professional fee reimbursement for relevant qualifications

  • 24/7 online GP access and Employee Assistance Programme

  • Recognition and long service awards via our Way to Go and Aspirations portals

  • £500 Recommend a Friend bonus

  • Cycle to Work scheme and Credit Union membership

  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-07-22

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Marcus Rivera

Chief Revenue Officer

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