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Clinical Admissions Specialist at Adolescent Wellness Academy

Role overview

Qualifications

  • Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, or related field
  • Registered intern (RMHCI, RCSWI, RMFTI) or fully licensed (LMHC, LCSW, LMFT) in Florida
  • Clinical experience with adolescents and families
  • Warm, confident phone presence with strong clinical communication skills

Responsibilities

  • Conduct Connection Calls with families during the admissions process
  • Explain AWA's PHP and IOP programming and answer clinical questions with accuracy and empathy
  • Partner with the Admissions team on handoffs and follow-up
  • Document calls and share relevant clinical information with the treatment team

About the company

Adolescent Wellness Academy logo

Adolescent Wellness Academy

Helping teens and their families with life-changing mental health care. Our purpose is to provide teens facing mental health issues and their families: - A place where you feel safe, loved, and cared about - A place you no longer feel alone, but belong to a supportive community - A place where you can heal and transform your life through the connection with others When you join our programs, you enter a caring and non-judgmental community. This support network involves teens, families, peers, and our team. Together, everyone plays a role in supporting each other while our clinicians create a safe space for this community to flourish.

Company details

Company size11 - 50

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Job description

Clinical Admissions Specialist

Remote | Part-Time | $25/hour | Flexible Schedule (15 hrs/week guaranteed)

About the Role

The Clinical Admissions Specialist leads Connection Calls, clinician-to-family conversations during intake at AWA. You are the first clinical voice a family hears, answering questions and helping parents feel confident AWA is the right fit for their teen. This role turns a family's hardest phone call into their first step toward healing.

Backgrounds that translate well: Outpatient Therapy · Adolescent Behavioral Health · Admissions/Intake · Telehealth

What You'll Do

  • Conduct Connection Calls with families during the admissions process
  • Explain AWA's PHP and IOP programming and answer clinical questions with accuracy and empathy
  • Partner with the Admissions team on handoffs and follow-up
  • Document calls and share relevant clinical information with the treatment team
  • Escalate when a family may need a higher or different level of care
  • Maintain availability to meet the 15-hour weekly minimum

What We're Looking For
Required

  • Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, or related field
  • Registered intern (RMHCI, RCSWI, RMFTI) or fully licensed (LMHC, LCSW, LMFT) in Florida
  • Clinical experience with adolescents and families
  • Warm, confident phone presence with strong clinical communication skills

Preferred

  • Working knowledge of PHP and IOP levels of care
  • Comfort working independently in a remote environment
  • Private, reliable home office setup for confidential conversations
  • Bilingual (English/Spanish)

AWA and PRC are dual behavioral health organizations operating PHP and IOP programs across South Florida. We exist to serve clients and families at their most critical moments — and this role sits at the front door of that mission.

Learn More: Adolescent Wellness Academy · Principles Recovery Center

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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