Claims and Support (Amazon)

We are seeking a focused and detail-oriented General Secretary to support Amazon seller/vendor operations. This role involves submitting claims, handling disputes, and working within client-provided systems with a high level of accuracy and patience.

Key Responsibilities

• Submit claims on behalf of Amazon seller/vendor accounts.
• Monitor, track, and follow up on claim statuses and resolutions.
• Handle disputes and ensure proper documentation is provided.
• Accurately input and manage data using Microsoft Excel.
• Follow detailed instructions and SOPs for claim submission processes.
• Maintain organized records of claims and communications.
• Communicate updates clearly with internal teams or clients as needed.

Requirements

• Strong attention to detail and high level of accuracy.
• Patient, focused, and able to follow instructions precisely.
• Proficiency in Microsoft Excel.
• Good written communication skills.
• Ability to work independently and manage repetitive tasks efficiently.
• Experience with Amazon Seller/Vendor Central is a plus (training will be provided).

Benefits

Purely work-from-home

Night Shift (EST)

Weekly pay