Role overview

Qualifications

3+ years in consumer digital product management (commerce, content, community, personalization)
Hands-on experience with e-commerce and/or subscription models
Proven track-record managing a product across its full lifecycle
Solid technical background and experience working with software development and web technologies

Responsibilities

Own cross-platform customer experiences (web, mobile web, apps, retail touchpoints)
Work in an agile environment to define requirements and create user stories for technology teams
Document customer, business, and functional requirements; write use cases, personas, measurement plans, and A/B testing plans
Participate in wireframes, user flows, and overall UX requirements; manage UAT and sprint demos

Key facts

Remote from: Mexico
Full time
Mid-level (2-5 years)
Product Manager (Tech)
English

Hard skills

Product Management E-Commerce Agile Software Development User Experience (UX) Cross-Platform Applications User Story Customer Requirements Analysis Software Development JIRA Retail Experience Analytics Customer Analysis

Other skills

Mobile Apps

About the company

Net2Source Inc.

Human Resources, Staffing & Recruiting

Net2Source specializes in providing Global Workforce Solutions in 32 countries. Our Services include: * Contingent Staffing * Employer of Record (Global EOR in 32 countries) * Direct/Full-Time Hires * Recruitment Process Outsourcing (RPO) * Statement of Work (SoW) * Outsourcing/Offshoring/Nearshoring * Complete HR Outsourcing * Hybrid Managed Service Provider (HMSP) * Vendor Managed Office (VMO – On-Premises) * Master Supplier Office (MSO – On-Premises/Off-Premises) * Call Center/BPO/BPS/DPO/Customer Service Global Locations: * North America: USA, Mexico, Canada, Puerto Rico, Costa Rica & Guatemala * LATAM: Brazil, Argentina & Chile * Middle East: UAE and Israel * ANZ: Australia & New Zealand * APAC: Singapore, Malaysia, Philippines, India * UK and Europe: Ireland, Sweden, Romania, Poland, Hungary, Belgium, Germany, Italy, Switzerland, Netherlands, France, Finland & Denmark

Company details

Company typeLarge

IndustryHuman Resources, Staffing & Recruiting

Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Profile focus
We need experienced Product Managers who are passionate about building cross‐platform customer experiences (retail + digital), ideally with strong e‐commerce and mobile background. Target people who have worked closely with marketing, store/retail operations, technology, and 3rd‐party partners to design and launch customer-facing products.

Core responsibilities

Own cross‐platform customer experiences (web, mobile web, apps, retail touchpoints).
Work in an agile environment to define requirements and create user stories for technology teams.
Document customer, business, and functional requirements; write use cases, personas, measurement plans, and A/B testing plans.
Participate in wireframes, user flows, and overall UX requirements; manage UAT and sprint demos.
Partner with engineering and cross‐functional teams to deliver features quickly and with optimal resources.
Drive product launches and act as a product evangelist.

Must‐have background

3+ years in consumer digital product management (commerce, content, community, personalization).
Hands-on experience with e‐commerce and/or subscription models.
Proven track-record managing a product across its full lifecycle.
Solid technical background and experience working with software development and web technologies.
Strong experience in agile product development and related tools (Jira, etc.).
Experience working with mobile applications.

Nice to have

Retail industry experience.
Strong exposure to digital analytics, customer research, experimentation (A/B, multivariate).