Data Analyst

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• At least 2 years of experience as a Data Analyst or in a similar role, preferably within the travel, ride-share, or e-commerce industries. 
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Python, R). Experience with data visualization tools such as Tableau, Power BI, or Google Data Studio. 
• Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. 
• Excellent communication skills, with the ability to present data in a clear and understandable manner. 
• Knowledge of data warehousing concepts and experience working with data from multiple sources is a plus. 
• Self-motivated, detail-oriented, and capable of working independently in a remote setting.

Core responsibilities:

• Data Analysis & Reporting: Analyze large datasets from various sources (user behavior, booking data, marketing metrics, etc.) to generate actionable insights that support business decision-making.
• Performance Monitoring: Track key performance indicators (KPIs) related to platform usage, customer engagement, and financial metrics, and provide regular reports to stakeholders. 
• Trend Identification: Identify trends, patterns, and anomalies in data to help improve customer experience, optimize marketing campaigns, and enhance operational efficiency. 
• Data Visualization: Create clear and compelling data visualizations, dashboards, and presentation decks to communicate insights effectively to both technical and non-technical audiences. 
• Collaboration: Work closely with marketing, product, and operations teams to understand their data needs, deliver insights, and support strategic initiatives. 
• Data Integrity: Ensure the accuracy, completeness, and integrity of data across multiple systems and sources, identifying and resolving any discrepancies. 
• Ad-hoc Analysis: Conduct ad-hoc data analyses to support specific projects, such as new feature launches, marketing campaigns, or customer experience improvements.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!