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We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations.
You will have approximately 7 weeks of paid remote training to prepare you to provide legendary service to our members! All equipment will be provided to you prior to training.
Qualifications
Successful candidates in the role possess resiliency in diffusing high stress situations.
Ability to provide excellent customer service to 100+ member calls a day.
You must have the ability to directly connect to ISP via Ethernet (no wireless, DSL, Satellite or Hot Spots etc.) Modem/Router must be in the same room as the computer equipment. Minimum 25 mbps download; 5 mbps upload.
Youll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment.
Excellent written, verbal, and computer skills provide success.
Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.
High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.
Remarkable benefits:
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer

Alorica

NTT DATA

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WORKOO.NET

WORKOO.NET

WORKOO.NET