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Account Manager

Role overview

Qualifications

  • Minimum of 3 years experience in customer onboarding and/or account management
  • Excellent communication skills, both written and verbal
  • Previous experience working with a Sales CRM
  • Proven track record of successfully managing client relationships and ensuring customer success

Responsibilities

  • Timely and accurate fulfillment of client implementation action items
  • Efficient and effective client account onboarding
  • Ongoing management of onboarded clients to ensure their success and satisfaction
  • Proactively make outbound prospect calls and schedule appointments

Key facts

Other skills

  • Communication
  • Detail Oriented
  • Teamwork
  • Problem Solving

About the company

Outsourcey logo

Outsourcey

Outsourcing & Offshoring

To make the world better through outsourcing!

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Min 3 years experience in customer onboarding/account management Strong communication skills Sales CRM experience

Core responsibilities:

Fulfilment of client implementation action items Client account onboarding Ongoing account management for onboarded clients to ensure customer success Outbound prospect calling and appointment scheduling

What we are looking for: - Minimum of 3 years experience in customer onboarding and/or account management - Excellent communication skills, both written and verbal - Previous experience working with a Sales CRM - Proven track record of successfully managing client relationships and ensuring customer success

Core Responsibilities: - Timely and accurate fulfillment of client implementation action items - Efficient and effective client account onboarding - Ongoing management of onboarded clients to ensure their success and satisfaction - Proactively make outbound prospect calls and schedule appointments - Attention to detail to ensure no data is missed in the onboarding and account management processes

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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