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Organizational Change Manager - Senior

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Microsoft Office
  • Leadership Development
  • Collaboration
  • Planning
  • Communication

Roles & Responsibilities

  • Change Management certification or accreditation (e.g., Prosci, or similar) from a recognized issuing body and 8 years related experience
  • Demonstrated experience working as an Organizational Change Manager on at least 1 complex technology/software application project
  • Experience developing change management deliverables (e.g., Change Strategy and Plans, Readiness Assessment, etc.)
  • Experience developing effective communication materials for stakeholders

Requirements:

  • Collaborate with project sponsors, operational teams, and cross-functional teams to ensure project activities are completed
  • Assist with risk management and issues management
  • Conduct change impact analysis and readiness assessments
  • Develop and implement effective change and communication plans

Job description

Job Title: Organizational Change Manager - Senior
Duration: 9 Months
Location: Remote


Duties:

The Change Manager works with internal groups and creates strategies and content to effectively manage change deliverables that will enable impacted stakeholders to successfully transition from their current state to the future state. Reporting to the Director – OPGT Service Delivery this position is responsible for documenting, communicating, coordinating, and executing organizational change.

The Change Management Specialist understands all aspects of the project delivery and software development lifecycles.

Responsibilities include but are not limited to the following:

• Collaborate with project sponsors, operational teams, vendors, cross-functional teams, trainers, and change management community to ensure all project activities are completed.
• Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks.
• Assist with risk management and issues management
• Build and deliver presentations relating to change management for various levels of the organization (Executive, Branch, etc.).
• Plan and facilitate meetings with management and other stakeholders as required.
• Assess and manage key stakeholders.
• Conduct change impact analysis.
• Develop and implement effective change plans.
• Develop and implement effective communication plans.
• Develop communication materials.
• Develop and implement resistance management plans.
• Ensure information is communicated to impacted audiences throughout the duration of the project/program.
• Define and measure success metrics and monitor change progress.
• Identify risks and issues relating to change management functions.
• Conduct readiness assessments.
• Ensure new technology solutions or applications are rolled out successfully and in a sustainable way.
• Writing compelling copy to create engaging communications.
• Understand the role of communication in change management - working to reposition organizational change and end user needs and expectations.


Must Have
The Supplier certifies that, following the exercise of reasonable due diligence, it is not aware of any actual, potential, or perceived conflict of interest involving the Supplier or any of its employees, subcontractors, or agents in relation to this job posting or any resulting contract. The Supplier undertakes to immediately disclose to the Province any such conflict of interest that arises or becomes known prior to contract award. The Supplier further certifies that all information provided, whether on its own behalf or on behalf of a candidate, is true, accurate, and complete to the best of its knowledge.
The proposed resource must meet or exceed one of the following combinations of experience: Change Management certification or accreditation (e.g., Prosci, or similar) from a recognized issuing body and 8 years related experience.
Demonstrated experience working as an Organizational Change Manager on at least 1 complex technology/software application project.
1 years of experience
Experience developing change management deliverables (e.g., Change Strategy and Plans, Readiness Assessment, Resistance Management Plan, Change Impact Analysis, Impact Assessments, etc)
8 years of experience
Experience developing effective communication materials for stakeholders.
5 years of experience
Nice to have
Demonstrated experience working as an Organizational Change Manager on at least 1 project in a large organization or public service environment, impacting 100+ staff.
1 years of experience
Experience defining and measuring project change success metrics and progress.
5 years of experience
Experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users)
5 years of experience
Experience developing effective communication deliverables (e.g., communication plans, schedules and strategies, etc).
5 years of experience
Experience fostering effective working relationships with leadership and stakeholders.
5 years of experience
Experience in change risk management.
5 years of experience
Experience leading and facilitating meetings with stakeholders at all levels.
5 years of experience
Duration-Experience using MS Office 2016 products or higher versions.
1 years of experience
Experience working in or for the public sector.
1 years of experience
Experience working with or testing Microsoft Dynamics 365 solutions (CRM, Finance) or similar platforms.
1 years of experience


Equipment requirements:

Resource will require own equipment.

Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.

In the event that the Contractor's resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor's resources have the necessary access and credentials to the Government of Alberta's system.

The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract.

Working Hours:

Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province

Work must be done from within Canada, due to network and data security issues.

It is anticipated the role will be 100% remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.


Notes on Location:

Resource will work remotely, though must be available for onsite meetings when required.

Onsite meetings include but are not limited to strategic, architectural, and technical discussions, meeting with team members, senior managers, directors, executive directors and business clients. Frequency of meeting could be up to 3-4 times per month.


Incumbency:

This is a net new role

Standard Background check required

• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:

• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews dates

• Interviews are expected to happen approximately 2 weeks after the posting closes.

Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology:

Financial/Pricing: 20%

Resource Qualifications: 20%

Interview Process: 60%

SUBMISSION MUST INCLUDE:

RESUME

ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.

EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.

RESOURCE REFERENCES

Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.

Enable Skills-Based Hiring No

Qualification Assessment

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