Logo for Work Out World

Remote Work At Home - Entry Level - Administrative Assistant

Role overview

Qualifications

  • One year of Call Center, Sales, or leadership experience
  • Strong computer skills with dual monitor experience preferred
  • Excellent verbal and written communication skills
  • Problem-solving skills

Responsibilities

  • Receiving challenging calls transferred from Tier 1 agents
  • Assisting and troubleshooting customer concerns
  • Verifying data and information using a verification process
  • Documenting both customer concerns and solutions

Other skills

  • Customer Service
  • Computer Literacy
  • Non-Verbal Communication
  • Problem Solving
  • Stress Management

About the company

Work Out World logo

Work Out World

Health, Wellness & Fitness

Over the years, hundreds of thousands of New Jersey residents have become part of the Jersey Strong family. When you enter a WoW facility, you can feel the “family atmosphere” that was part of Mary Roma’s vision when she founded the first WoW in Tinton Falls back in 1992. Since then WoW has grown to one of the top 30 health clubs in the United States. The Tinton Falls location was a huge success and soon after opening, Mary’s husband Steve Sr. sold his computer leasing company and came aboard full-time as the CEO of WoW. Around the same time, Stephen Jr. was in college majoring in exercise science, and this firmly set the cornerstones in place for a successful family owned and operated business. Throughout WoW’s history and continuing today, many of the Roma family’s close friends and family can be found in various positions in the company. The closest being Stephen’s wife Heidi who is Director of Retail Sales and the Chairperson of WoW’s foundation called the Jersey Strong Foundation. WoW is all about people – members and staff alike. The WoW formula for success is a simple one. Provide members with large state-of-the-art facilities and offer a world-class variety of guided exercise options that are delivered by the best fitness professionals in New Jersey. It’s this sense of connection and commitment to quality that makes WoW a health club like no other.

Company details

Company typeSME
IndustryHealth, Wellness & Fitness
Company size51 - 200

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Full Job Description

Remote Administrative Assistant

$19.00 - $26.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our Administrative departements.

Individuals who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.

Why apply to be an Administrative Experience Associate at HOLLIS&REED :

Uncapped earning incentive

Availability to work between the hours of 10:00 am and 7:00pm central time

Permanent work from home position

All computer equipment provided

Full Time

A comprehensive and highly competitive benefits package

Dental Insurance

Health Insurance

Vision Insurance

401K

Paid Time Off

Paid Emergency Time Off

Whats a typical day as a Administartive Experienced Associate? You will start by :



Receiving challenging calls transferred from Tier 1 agents.

Assisting and troubleshooting customer concerns

Verifying data and information using a verification process

Addressing customers questions while displaying exceptional customer service skills

Documenting both customer concerns and solutions

Meeting or exceeding all managed metrics

Keeping your community safe and making a difference

This job might be an outstanding fit if you:

Are an ambitious customer focused individual

Have the ability to handle stressful customer interactions

Have one year of Call Center, Sales, or leadership experience

Have strong computer skills with dual monitor experience preferred

Display excellent verbal and written communication skills plus problem-solving skills

Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs

Are be able to work from home with internet in a quiet area

Have your computer connected to the internet via an Ethernet cable or Wi-Fi)

Equal Opportunity Employer

It is and will continue to be the policy of HOLLIS AND REED to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Administrative Specialist Related jobs

Other jobs at Work Out World

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.