Key Facts

Remote From:

United States

Category: Account Manager

Full time

English

Hard Skills

Client Services Insurance Policies Product Renewals Policy Change Requests Management Systems

Other Skills

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Communication
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Relationship Management
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Microsoft Office
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Problem Solving
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Detail Oriented
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Accountability
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Collaboration

Roles & Responsibilities

Experience in a Property Casualty account management, client service, or insurance support role
Strong communication and relationship management skills
Ability to manage multiple priorities in a dynamic environment
Property Casualty insurance license preferred

Requirements:

Support Property Casualty clients by delivering proactive service, account management, and insurance support
Collaborate with producers, account executives, carriers, and internal service partners to ensure seamless execution
Manage key account servicing processes including renewals, endorsements, policy changes, certificates, and billing support
Identify opportunities for improvement in service delivery, workflows, and client experience

Job description

Overview:

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Account Manager – Property & Casualty

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Account Manager who will support risk strategy, client service excellence, and operational accuracy.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role will focus on client servicing, claims support, sales growth, and collaborate with producers, account managers, carriers, clients, internal operations teams.

Why Alera Group

Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Responsibilities:

What You’ll Do / Your Impact

Client & Relationship Partnership

Support Property & Casualty clients by delivering proactive service, account management, and insurance support
Collaborate with producers, account executives, carriers, and internal service partners to ensure seamless execution
Contribute to client retention and satisfaction through responsiveness, accuracy, and consistent follow‑through

Operational & Strategic Execution

Manage key account servicing processes including renewals, endorsements, policy changes, certificates, and billing support
Ensure accuracy, compliance, and alignment with underwriting guidelines, regulatory requirements, and internal best practices
Leverage systems and tools such as agency management systems and Microsoft Office to manage workflows, documentation, and reporting

Growth & Innovation

Identify opportunities for improvement in service delivery, workflows, and client experience
Support renewals, new business activity, and cross‑selling efforts as applicable
Partner with internal teams to support ongoing process improvement and operational efficiency

Qualifications:

What You Bring

Required

Experience in a Property & Casualty account management, client service, or insurance support role
Experience in client service, consulting, or insurance operations
Strong communication and relationship management skills
Ability to manage multiple priorities in a dynamic environment

Preferred

Experience with agency management systems and carrier platforms
Analytical and problem‑solving capability
Property & Casualty insurance license preferred

Core Competencies

Detail orientation
Accountability and follow‑through
Collaborative mindset
Client‑first thinking

Additional Information:

Compensation:
Hourly range: $30 – $43 per hour

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Remote

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications

This position may require:

Active Property & Casualty License
Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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