The Manager, Board Governance and Operations support the integrity and effectiveness of AMPP and AMPP Global Center governance structures by providing expert operational, administrative, and policy support to the Board of Directors and its standing committees. This role operates at the intersection of governance rigor, executive-level stakeholder management, and organizational policy, requiring high-stakes judgment, impeccable discretion, and a standard of precision that leaves no room for error.
Reporting to the Sr. Director, Board Relations, Governance & Legal Affairs, this position holds direct accountability for ensuring that board and committee operations comply with AMPP bylaws, charters, and governance best practices. The Manager is a trusted steward of board integrity and serves as a visible operational partner to board leadership, executive staff, and outside governance advisors.
Essential Duties and Responsibilities
Board and Committee Operations
- Manage end-to-end operational support for all AMPP and AMPP Global Center Board of Directors and Board Committee meetings, including agenda development, logistics, materials preparation, and post-meeting follow-through.
- Ensure rigorous adherence to parliamentary procedure and governance protocol at all board and committee meetings.
- Prepare and distribute accurate, legally defensible meeting minutes in accordance with established timelines and governance standards.
- Maintain current, audit-ready Board and Committee rosters, ensuring all changes meet eligibility criteria established in governing documents.
- Coordinate the full lifecycle of board meeting logistics, including venue contracting, AV, room blocks, security, social events, and VIP attendee services for board members, Past Presidents, and Chairs.
- Monitor the Board Relations department budget, tracking actuals against approved annual targets and flagging variances proactively.
Governance, Policy, and Ethics Compliance
- Serve as the primary operational steward of AMPP’s organizational Charters and Bylaws, ensuring requirements are understood, consistently applied, and enforced across all member bodies and staff operations.
- Identify governance policy gaps, make recommendations for policy language for review and approval by Sr. Director and legal counsel as needed.
- Oversee the application of governance policy in both routine and exceptional circumstances, escalating complex or ambiguous situations through appropriate channels.
- Support the administration of ethics-related board processes, including conflict of interest disclosures, recusal procedures, and code of conduct compliance, with a high degree of sensitivity and procedural consistency.
- Proactively monitor governance risks and flag emerging issues before they reach escalation threshold.
Stakeholder Management and Executive Support
- Build and maintain trusted working relationships with board members, committee chairs, executive staff, and external governance advisors, communicating at all times with the highest standard of tact and professionalism.
- Directs procurement operations for the Executive Office, in accordance with Internal controls, working with the Procurement Department to oversee vendor selection, contract administration, and audit-ready documentation throughout the purchasing cycle.
- Lead coordination of specialized attendee groups including VIPs, Board members, Past Presidents, and Chairs at all AMPP governance events.
- Provide direct operational and administrative support to the Sr. Director, Board Relations, Governance & Legal Affairs and Chief Executive Officer as it relates to board affairs.
- Maintain the highest level of confidentiality across all board, committee, and governance matters, including personnel matters, strategic deliberations, legal issues, and sensitive member affairs.
Performance Monitoring and Budget Management
- Administer survey instruments to assess board meeting effectiveness and member satisfaction, analyze results, and develop and implement improvements on a continuous basis.
- Track action items, governance commitments, and follow-through obligations arising from board and committee meetings, ensuring accountability and closure.
