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Product Manager – Lab Equipment Services

Role overview

Qualifications

  • 5+ years of product management and/or marketing experience
  • Experience within laboratory services, life sciences, diagnostics, analytical chemistry, or regulated industries preferred
  • Strong knowledge of laboratory equipment and regulatory compliance environments
  • Bachelor’s degree in Science, Engineering, Marketing, Business, or related field preferred

Responsibilities

  • Act as the business owner and subject matter expert for Lab Equipment Services
  • Define and execute service strategy, positioning, and growth initiatives
  • Monitor voice-of-customer, voice-of-market, and competitive trends
  • Develop pricing and monetization strategies to support revenue and margin targets

About the company

Technical Safety Services logo

Technical Safety Services

Biotech: Biology + Technology

Technical Safety Services provides unparalleled service to biotechnology, pharmaceutical, medical device, healthcare, academic research and food production facilities throughout North America and around the world. We serve to test, certify and calibrate critical equipment and controlled environments crucial to everyday operations. In addition to our core suite of services, TSS offers professional validation, commissioning and decommissioning to support clients through every phase of their development. With an ISO 9001 certified quality system and nationwide network of skilled technicians, Technical Safety Services is uniquely positioned to ensure your operation remains productive, safe and in compliance with regulatory standards.

Company details

IndustryBiotech: Biology + Technology
Company size201 - 500

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Job description

How You’ll Shape Our Success 

Ready to help shape the future of laboratory services? Join Technical Safety Services (TSS) as a Product Manager – Lab Equipment Services and help drive one of our fastest-growing service lines. 

In this role, you’ll lead the strategy, growth, and commercialization of laboratory equipment services that support the Life Sciences and Healthcare industries. Acting as a strategic business owner, you’ll identify market opportunities, shape service offerings, and partner cross-functionally to drive revenue growth, customer experience, and market expansion. 

If you enjoy building & driving strategy and making a visible impact in a fast-growing organization, this could be the opportunity for you.  

What You'll Take Ownership Of 

  • Act as the business owner and subject matter expert for Lab Equipment Services
  • Define and execute service strategy, positioning, and growth initiatives 
  • Monitor voice-of-customer, voice-of-market, and competitive trends 
  • Develop pricing and monetization strategies to support revenue and margin targets 
  • Lead go-to-market initiatives and commercialization efforts 
  • Support channel readiness and operational alignment 
  • Drive thought leadership and demand generation programs 
     

Your Day-to-Day Environment 

  • Partner cross-functionally with teams from Sales, Marketing & Operations
  • Work closely with customers, strategic partners, and internal stakeholders to identify market needs and growth opportunities 
  • Lead initiatives that influence both day-to-day business performance and long-term growth strategy 


Perks, Pay, and Benefits 

  • Competitive compensation package aligned to experience, qualifications and market data. Target base salary range for this position is $103,000 – $135,000 annually.
  • Remote work opportunity with national visibility and impact 
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match 
  • Company-paid life insurance plus short and long-term disability coverage 
  • Competitive PTO and company-paid holidays 


Your Journey With Us 

  • Recruiter Screen 
  • Interview with Hiring Manager 
  • Cross-Functional Team Interviews
  • Conditional Offer 
  • Background Check 
  • Welcome to TSS! 


What You'll Bring 

  • 5+ years of product management and/or marketing experience, preferably within services-based environments 
  • Experience within laboratory services, life sciences, diagnostics, analytical chemistry, or regulated industries preferred 
  • Strong knowledge of laboratory equipment and regulatory compliance environments 
  • Strong commercial mindset with the ability to balance strategy and execution 
  • Experience developing go-to-market strategies and supporting commercialization initiatives 
  • Track record of driving results through cross-functional collaboration 
  • Excellent communication, organizational, and stakeholder management skills 
  • Bachelor’s degree in Science, Engineering, Marketing, Business, or related field preferred 
  • Equivalent combinations of education, training, and experience are welcome. If you’re excited about building strategy, driving growth, and making an impact in a rapidly growing organization, we encourage you to apply. 


Meet TSS 
Technical Safety Services (TSS) is a leading nationwide laboratory service provider supporting top life sciences, healthcare, and research organizations. Our customers are doing work that improves and saves lives — and our team plays a critical role in making that possible. 

We test, certify, calibrate, and service the equipment and controlled environments laboratories depend on to operate safely, accurately, and compliantly. From cleanrooms and fume hoods to biological safety cabinets and specialized laboratory equipment, TSS helps ensure safety, accuracy, and compliance inside some of the most advanced laboratories in the country. 

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Reach out — we’d love to connect. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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