Key Facts

Remote From:

Georgia (USA)

Freelance

English

Hard Skills

Lifecycle Management 3rd Party Systems Integration Hosted Exchange

Other Skills

•
Team Management
•
Troubleshooting (Problem Solving)

Roles & Responsibilities

Administer and support enterprise Microsoft Teams for chat, meetings, channels, and collaboration
Configure Teams policies for messaging, meetings, guest access, federation, and governance
Manage Teams lifecycle including team creation, permissions, channel structure, and archival
Support voice and telephony capabilities including Teams Phone, call queues, Direct Routing, and SBC integration

Requirements:

Troubleshoot audio/video quality, client issues, connectivity, and collaboration workflows
Strong understanding of Teams integration with SharePoint, Exchange, and Entra identity services

Scicom Infrastructure Services

Information Technology & Services

About Scicom Infrastructure Services

Scicom’s singular focus is to deliver high quality, reliable and cost effective technology solutions to support our client’s business objectives. Our clients consist of the companies from the Fortune 500 and leading government organizations – where Scicom has delivered enterprise services across key technology domains including architecture, applications, infrastructure, management consulting and enterprise software. Our ability to contend with complexity allows our clients to rapidly achieve business objectives and bring back innovation in IT.

Company type: SME

Industry: Information Technology & Services

Founded: 2018

Company size: 11 - 50

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Job description

Responsible for collaboration platform administration, governance, and operational support.

Required Skillset:

Administer and support enterprise Microsoft Teams for chat, meetings, channels, and collaboration
Configure Teams policies for messaging, meetings, guest access, federation, and governance
Manage Teams lifecycle including team creation, permissions, channel structure, and archival
Support voice and telephony capabilities including Teams Phone, call queues, Direct Routing, and SBC integration
Troubleshoot audio/video quality, client issues, connectivity, and collaboration workflows
Strong understanding of Teams integration with SharePoint, Exchange, and Entra identity services