Logo for ECPI University

Financial Assistance Advisor - Remote

ECPI University

Role overview

Qualifications

  • Bachelor’s degree preferred
  • 2-3 years of related experience
  • Proficiency with standard office and mobile applications
  • Well-developed oral and written communication skills

Responsibilities

  • Advises students about methods to pay for their education and financial aid eligibility using remote technologies
  • Collects and analyzes financial data on students to determine financial aid eligibility
  • Evaluates unusual circumstances documentation and makes adjustments to financial status
  • Answers inquiries from students, parents, or guardians regarding financial aid programs

Key facts

Hard skills

Financial Aid Counseling CampusVue Computational Tools Organizational Structure

Other skills

  • Microsoft Office
  • Communication
  • Analytical Skills
  • Customer Service
  • Teamwork

About the company

ECPI University logo

ECPI University

Higher Education

According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years. ECPI University students, however, do earn their degrees in less than half that time! Most of our graduates DO earn their bachelor’s degree in 2.5 years or less! At ECPI University, our supportive faculty and staff are dedicated to your success from the moment you arrive on campus. Our tradition of hands-on, student-centered education is an effective way to build skills, and our flexible, accelerated programs are designed to accommodate your schedule. From student support services to employer partnerships, ECPI University is committed to our students’ success. We have campuses throughout Virginia, North Carolina, South Carolina, Florida and Online!

Company details

IndustryHigher Education
Company size1001 - 5000

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Overview

This is a remote position. 

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. 

 ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

 

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

  • Tuition scholarship program available to employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • 401(k) participation with possible employer contributions

Responsibilities

• Advises students, using remote technologies (Zoom, Microsoft teams), about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student. 
• Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
• Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
• Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

 

Qualifications

Education/Experience
 
• Bachelor’s degree preferred.
• 2-3 years of related experience. 
• Any equivalent combination of education, experience, and/or training.
 
Skills/Abilities
 
• Proficiency with standard office and mobile applications (i.e., word processing, presentations, e-mail, calendaring, teleconferencing, text messaging, personal computers, and smart phones/tablets).
• Utilizing AI tools preferred
• Proficiency in Microsoft Office
• Proficiency in CampusVue Student database, preferred. 
• Well-developed oral and written communication skills. 
• Excellent organizational and analytical skills.
• Ability to quickly master new methodologies, technologies and systems. 
• Ability to handle a high pressure environment with significant timeline pressures. 
• Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. 
• Ability to work independently and with a team as well as with various constituents.
 
Working Remote/Home Requirements:
• Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
• Must adhere to set schedule
• Continuous/active communication with managers and co-workers
• Must have the following resources at home:
• Dedicated office space that can accommodate dual monitors, computer, and VPN device
• A hard wired (from the computer to the internet router/modem) High speed internet with:
• A minimum of 6 Mbps download speed and 1.5 upload speed
• Latency/Ping must be @ 40-45ms or lower
• Depending on the availability; Cable, DSL, Fiber are only supported ISP provider services (candidates must provide Internet Service Provider Name and the test results before hire)
 
ECPI University is proud to be an Equal Opportunity Employer.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Related jobs

Virginia (USA)

Other jobs at ECPI University

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.