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Billeting & Travel Coordinator - North Slope, AK

Key Facts

Remote From: 
Category:  Travel Agent
Full time
Senior (5-10 years)
English

Other Skills

  • Microsoft Office
  • Typing
  • Detail Oriented
  • Customer Service
  • Organizational Skills
  • Problem Solving
  • Reliability
  • Teamwork

Roles & Responsibilities

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • 3+ years office/clerical experience
  • Proficient in Microsoft Office Suite

Requirements:

  • Process schedule changes for individuals or groups in iLogistics accurately and timely
  • Create and maintain user profiles with confidential information
  • Assign both permanent and temporary swing rooms for individuals and groups
  • Maintain communication with security staff regarding billeting activity

Job description

JOB SUMMARY

We are seeking a reliable, detail‑driven Billeting & Travel Coordinator to support daily travel operations at a remote North Slope camp. In this role, you’ll work closely with the Billeting & Travel Support Supervisor to support the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope.

  • Work Location: Remote Camp, North Slope, Alaska
  • Rotational Schedule: 2 weeks on/2 weeks off
  • Work shifts: 12 hours/day (40 hrs straight time + 44 hrs OT per work week).
  • Travel: Flights between Anchorage and the job site are arranged and paid for by the company
  • Housing & Meals: Included (free)
  • Point of hire: Anchorage, AK

      JOB DUTIES

      ESSENTIAL TRAVEL FUNCTIONS

        • Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
        • Create and maintain user profiles that contain confidential information.
        • Create and manage commercial reservations when ConocoPhillips flights are unavailable.
        • Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
        • Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
        • Maintain good working relationships with other departments and personnel across the field.
        • Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
        • Product testing and defect identification during travel system updates and revisions.
        • Maintain detailed change-out notes that convey all relevant information for alternating staff.

      ESSENTIAL BILLETING FUNCTIONS

        • Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
        • Perform camp audits for room consolidations when necessary.
        • Maintain continual communication with security staff to verify night shift billeting activity.
        • Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
        • Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
        • Work with the medical clinic to coordinate sick rooms.
        • Maintain Kuparuk Directory.
        • Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
        • Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
        • Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.

      OTHER ESSENTIAL FUNCTIONS

        • Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
        • Ability to work a rotational schedule in an office with others.
        • Willingness to perform other duties as required.
        • Willingness to work at various locations as required.

      REQUIRED QUALIFICATIONS

      • High school diploma or equivalent
      • Strong verbal and written communication skills
      • Valid driver’s license
      • Ability to type 40 wpm
      • 3+ years office/clerical experience
      • Proficient in Microsoft Office Suite
      • Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
      • Quality conscious, attention to detail, and supportive of a preventative culture mindset
      • Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
      • Excellent interpersonal and customer service skills
      • Must be a motivated independent contributor but also a confident collaborator
      • Reliable access to a smartphone capable of running apps for scheduling,
        timekeeping (clocking in/out), shift communications, and time-off requests
      • Must pass pre-employment screening (drug test, criminal background check, and a post-offer fitness for duty test).

      WORK ENVIRONMENT AND EXPECTATIONS

      • Work is performed indoors in a confined workspace in a remote camp setting for extended periods of time
      • Ability to work twelve-hour shifts per day in either day/night shifts as required
      • Ability to remain on your feet for long shifts and perform repetitive physical tasks, including walking, bending, kneeling, and lifting.
      • Must be comfortable living and working in a remote location with shared housing accommodations and communal facilities
      • Teamwork, reliability, and a positive attitude are essential
      • Strict adherence to safety, work procedures, and conduct standards

      WHAT WE OFFER

      • Competitive wages and lots of overtime due to the 12-hour shift schedule
      • Benefits: medical, dental & vision; 401(k) with company match, life insurance, and other
      • Half a year off! The rotational schedule provides approximately 6 months off each year, offering significant time for rest, travel and personal commitments. Fill-in opportunities are available for employees who want to work extra time.
      • Free camp housing & meals while on rotation
      • Travel between Anchorage and the job site provided
      • Opportunity to work in a unique and team-focused environment

      HOW TO APPLY

      Interested candidates should apply at www.denaliuniversal.com highlighting any relevant billeting and/or slope travel planning experience. Qualified applicants will be contacted for next steps.

      Denali Universal Services (DUS) is an Equal Opportunity Employer.

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