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Dutch Speaking Social Media Support Advisor -Remote in Greece

Role overview

Qualifications

  • Fluent in Dutch and English
  • Experience in social media support or customer service
  • Strong understanding of various social media platforms
  • Exceptional problem-solving abilities

Responsibilities

  • Provide high-quality support to Dutch-speaking customers across social media
  • Monitor social media channels for timely responses
  • Engage proactively with customers to enhance their experience
  • Analyze customer feedback to identify trends and recommend improvements

Key facts

Hard skills

Other skills

  • Customer Service
  • Non-Verbal Communication
  • Problem Solving
  • Multitasking
  • Prioritization
  • Teamwork

About the company

Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

  • Staffing & Recruiting
  • Small startup
  • 2–10
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

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Job description

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Dutch Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing excellent support to our clients. As a Dutch Speaking Social Media Support Advisor, you will be an essential part of our team, engaging with the Dutch-speaking audience and ensuring their inquiries are addressed promptly and effectively.


Responsibilities

  • Provide high-quality support to Dutch-speaking customers across various social media platforms, efficiently addressing inquiries and resolving issues.
  • Monitor social media channels to ensure timely responses to comments, messages, and questions from users.
  • Engage proactively with customers to enhance their experience and foster brand loyalty.
  • Collaborate with the marketing and content teams to ensure alignment of communications with brand messaging.
  • Analyze customer feedback and interactions to identify trends and recommend improvements.
  • Assist in creating engaging social media content that resonates with the Dutch-speaking audience.
  • Stay updated on social media best practices and trends to provide informed support and insights.

Requirements

  • Fluent in Dutch and English, with excellent written and verbal communication skills.
  • Experience in social media support, community management, or customer service is preferred.
  • Strong understanding of various social media platforms and effective engagement strategies.
  • Exceptional problem-solving abilities and a commitment to customer satisfaction.
  • Ability to multitask and prioritize effectively in a dynamic environment.
  • Familiarity with social media analytics tools is an advantage.
  • A collaborative team player with a positive attitude and a passion for helping others.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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