Portfolio Officer

Location: Islington, London

Salary: London - £37,855 - £44,953 per annum pro rata / National - £34,871 - £41,408 per annum pro rata

Hours: 36 per week                      

Contract Type: Fixed Term Contract until 31st March 2027

We’re looking for a confident customer-focused property and tenancy management specialist to join a small, busy team looking after Clarion's market, intermediate and NHS keyworker rental properties across London. You’ll be working remotely in and around Clarion properties, whilst any office-based activities can be done from our Islington office.

The successful candidate will ensure we optimise the customer experience whilst making sure our schemes are safe, well-maintained spaces that tenants want to live in. The role involves all aspects of lettings, tenancy management and block management.

We’re facing a period of change with the pending Renters Reform Bill and the new arrangements under the Building Safety Act, so it is an exciting time to be working in residential lettings and joining the Private Rent Team.

You’ll need to be professional and compassionate, new tenants can be facing new jobs, new homes and have sometimes arrived in England for the first time. The successful candidate will need to build effective working relationships across Clarion and with other stakeholders including NHS Trusts.

We’re looking for a self-motivated independent candidate who can work on their own but is also a strong team player. You’ll need to be flexible and adaptable, as a small team, we support and cover each other during leave and during peak periods of demand.

We need a good communicator who is comfortable talking to the NHS about our contract and talking to tenants in shared accommodation about the ‘washing up’!

If this sounds like a match to your skillset, we look forward to hearing from you.

Feel free to review the role profile and the behaviours and mandatory accountabilities for more details. It'll give you a better idea of what we're looking for before you apply - Portfolio Officer and Behaviours & Mandatory Accountabilities OD level 5. 

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process. 

Act now – apply today!  This vacancy may close early without notice.   

Closing Date: Monday 6th July 2026 at midnight.

Interviews will be held the w/c 13th July 2026.

Applicants must be able to extensively travel across regions to sites in the Portfolio.

The London pay scale will only apply to people who live within the M25. If you live outside the M25, you will be based in an office location closest to your home address and offered the National Salary.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.