Procurement Operations Team Lead (Castrol)

Entity:

Customers & Products

Job Family Group:

Procurement & Supply Chain Management Group

Job Description:

This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence.  If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Procurement Team in Szeged and advance your career as a

Procurement Operations Team Lead

The Procurement Operations Team Lead  is responsible for managing a global team within capability centres, which places and manages third party orders on behalf of Castrol businesses, performs contract and pricebok related activities, travel & expenses related activities and is accountable for the effective delivery of operational activities and the application of robust controls across the supported processes. The team also undertakes a range of support activities (e.g. corporate card administration, data maintenance, P2P query management, reporting) enabling data to be available in several ERP systems, orders to be processed efficiently and for detailed information on what we buy and where we spend our money to be gathered and used to maintain and improve performance.

In this role You will:

1. People Leadership & Capability

• Lead, develop, and manage a team of Contract Enablement, Order Management and Travel & Expense analysts to ensure high performance, engagement, and delivery excellence.
• Allocate and manage work effectively, acting as the first point of escalation for operational or people-related issues.
• Develop team capability through coaching, mentoring, feedback, and continuous learning to maintain the required skills, knowledge, and quality standards.
• Ensure appropriate resourcing and capability mix, including recruitment, onboarding, succession planning, and ongoing development.
• Create and sustain an inclusive, motivating team environment with open communication, clear expectations, and strong engagement.
• Set clear objectives and performance goals, recognising and rewarding strong performance and key achievements.
• Serve as the escalation point for team members and end users, ensuring timely resolution of complex or high-impact issues

2. Service Delivery & Operational Excellence

• Be accountable for end‑to‑end Contract Enabling and Procurement Operations service delivery, ensuring continuity, quality, and compliance with agreed service levels, Key Performance Indicator, and operational standards.
• Supporting the team’s operation, providing guidance and resolving complex issues.
• Ensure prioritised operational activities and initiatives are planned, resourced, coordinated, and delivered effectively.
• Lead the development, documentation, and continuous optimisation of operational processes to improve efficiency, consistency, and service quality.

3. Stakeholder & Business Partnership

• Build and maintain strong, professional relationships with internal and external collaborators, acting as a trusted Procurement Operations representative.
• Collaborate closely with supported businesses and functions to align service delivery with business needs and expectations.
• Manage key vendor relationships, including SAP Concur and corporate card providers, to ensure effective service delivery, issue resolution, and continuous improvement.
• Develop and maintain strong partnerships with IT and ERP support teams to coordinate system enhancements, troubleshoot issues, and support operational requirements.

4. Risk, Compliance & Controls

• Ensure effective controls are designed, implemented, and operating across all relevant processes and systems.
• Enforce compliance with policies, procedures, and internal controls, including accurate and timely reporting.
• Identify, manage, and raise risks appropriately to minimise operational, financial, and compliance impacts.
• Work with Internal Control teams to maintain controls owned within the team and support internal and external audits.
• Ensure compliance with applicable country‑specific policies and regulatory requirements to protect bp from negative impact.
• Maintain ownership of operational control management activities to ensure robust governance and compliance.

What You will need to be successful:

• Bachelors’ degree or equivalent experience in Finance, Business or Supply Chain or related field.
• Fluency in English.
• 5+ years experience in procurement, sourcing/ materials planning gained in multinational environment.
• Experience in people management, including leading, coaching, and developing teams to achieve high performance and engagement.
• Experience in project and initiative management, including planning, prioritisation, coordination of resources, and delivery against timelines.
• Experience troubleshooting and identifying root cause.
• Ability to work in a fast paced, changing environment.
• Ability to prioritize work and change direction as needed.
• Being able to work efficiently to a given process and operate within a team environment.
• Language and Interpersonal skills with particular focus on client responsiveness.
• Experience of working cross culturally and in an international environment.
• Resilient and experienced in working in multi-faceted environment.

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Hybrid working arrangement aligned with team arrangements and business needs
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

Relocation may be negotiable for this role

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility tools, Analytical Thinking, Business Requirements Analysis, Category spend profiling, Category Strategy, Digital Fluency, Negotiating, Negotiation planning and preparation, Product and market intelligence, Supplier Relationship Management

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.