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Norwegian Speaking Client Relations Specialist -Remote in Greece

Role overview

Qualifications

  • Fluency in Norwegian and English, both written and spoken
  • Experience in client relations, customer support, or a similar role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities focused on client satisfaction

Responsibilities

  • Engage with Norwegian-speaking clients through various communication channels
  • Handle inquiries about products and services, offering personalized assistance
  • Efficiently resolve client issues to ensure a high level of satisfaction
  • Accurately log all client interactions in the CRM system for effective tracking

Key facts

Other skills

  • Communication
  • Social Skills
  • Problem Solving
  • Multitasking
  • Teamwork

About the company

Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

Staffing & Recruiting

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Norwegian Speaking Client Relations Specialist. This position is well-suited for individuals who thrive on building lasting relationships and providing exceptional support to Norwegian-speaking clients in a vibrant and supportive work setting.


Responsibilities

  • Engage with Norwegian-speaking clients through various communication channels, including phone, email, and live chat, to foster positive relationships.
  • Handle inquiries about products and services, offering personalized assistance to meet client needs.
  • Efficiently resolve client issues to ensure a high level of satisfaction and build loyalty.
  • Accurately log all client interactions in the CRM system for effective tracking and follow-up.
  • Collaborate with colleagues to improve service delivery and client relationship strategies.
  • Identify opportunities for upselling or cross-selling based on understanding client needs.
  • Stay updated on company offerings and industry trends to effectively inform clients.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in client relations, customer support, or a similar role is advantageous.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities focused on client satisfaction.
  • Adept at multitasking and prioritizing effectively in a dynamic work environment.
  • Proficient in CRM software and basic computer applications.
  • A genuine passion for fostering relationships and delivering exceptional service to clients.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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