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Danish Speaking Customer Care Agent -Remote in Greece

Key Facts

Remote From: 
Category:  Customer Support
Full time
Danish, English

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Social Skills
  • •
    Microsoft Office
  • •
    Detail Oriented
  • •
    Organizational Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Danish and English, both written and spoken
  • Experience in customer service or a related field is an advantage
  • Strong communication and interpersonal skills
  • Proven ability to resolve customer issues and ensure satisfaction

Requirements:

  • Deliver excellent customer support to Danish-speaking clients via phone, email, and chat
  • Handle customer inquiries, address concerns, and provide effective solutions
  • Ensure a high level of customer satisfaction by resolving issues promptly
  • Document customer interactions accurately within our CRM system

Job description

Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.


Responsibilities

  • Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.
  • Handle customer inquiries, address concerns, and provide effective solutions.
  • Ensure a high level of customer satisfaction by resolving issues promptly.
  • Document customer interactions accurately within our CRM system.
  • Maintain thorough knowledge of our products and services to assist customers effectively.
  • Collaborate with colleagues to improve customer service processes and overall experience.
  • Participate in training sessions to enhance customer service skills and product knowledge.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service or a related field is an advantage.
  • Strong communication and interpersonal skills.
  • Proven ability to resolve customer issues and ensure satisfaction.
  • Familiarity with customer service software and Microsoft Office Suite.
  • Meticulous attention to detail and strong organizational skills.
  • A commitment to providing outstanding customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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