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Financial Aid File Administrator

Role overview

Qualifications

  • Bachelor's degree preferred or two years of Administrative/Financial aid experience
  • Ability to work within the scope of Title IV regulations
  • Proficiency with Microsoft Office Suite
  • Good standing in all Federal Title IV programs

Responsibilities

  • Administer all financial aid for online students from becoming active through to graduation
  • Ensure compliance with all Title IV regulations
  • Process Reports with timeliness and accuracy
  • Create a positive and stress-free experience for all students

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Detail Oriented
  • Microsoft Office
  • Time Management
  • Organizational Skills
  • Decision Making
  • Customer Service
  • Adaptability
  • Communication

About the company

Full Sail University logo

Full Sail University

Higher Education

Full Sail University is an award-winning educational leader for those pursuing careers in entertainment, media, arts and technology. Founded in 1979, Full Sail has received accolades throughout its 40+ year history, including most recently:  * One of the 2021 "Top Graduate & Undergraduate Schools to Study Game Design" by The Princeton Review * One of the 2021 "Top 50 Film Schools" by The Wrap Magazine * 2019 "School/College of the Year" by the Florida Association of Postsecondary Schools and Colleges   Full Sail is a graduate and undergraduate degree-granting institution offering on-campus and online degree programs in areas related to Art & Design, Business, Film & Television, Games, Media & Communications, Music & Recording, Sports, and Technology. Full Sail alumni have worked on countless award-winning projects with individual recognition including OSCAR®, Emmy®, GRAMMY®, ADDY®, MTV Video Music Award, and Video Game Award honors.     What Makes Full Sail Different?   Our 210+ acre campus is located in Winter Park, FL. From game studios, to venues, to boardrooms and film sets, our classrooms are designed to look and feel like industry production environments – because they are.   Full Sail degrees are built around real-world experience – project-based work in professional environments and on professional software and hardware. Our education is offered at an accelerated pace, which allows students to graduate in about half the time of a traditional bachelor's program. This unique approach helps prepare our students for the entertainment media world they want to join after graduation.   Full Sail’s community consists of 22,000+ students, 2,200+ full-time equivalent employees, 83,565+ graduates, and 600+ educators with academic and professional credentials. Our community is united by the desire to learn through creating.   Connect with us: https://www.fullsail.edu/connect-with-us   Full Sail is accredited by the Accrediting Commission of Career Schools and Colleges.

Company details

Company typeLarge
IndustryHigher Education
Company size1001 - 5000

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Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Administer all financial aid for online students from becoming active through to graduation; ensure compliance with all Title IV regulations; and create a positive and stress-free experience for all students.

***Positions are located on and worked from campus in Winter Park, Florida.***

Essential Duties and Responsibilities:

  • Process Reports with timeliness and accuracy
  • Repackage Subsequent Academic Year Financial Aid
  • Process Verifications on new ISIRs
  • Package Private, SFCA and Plus loans as needed
  • Process Audit Corrections
  • Respond to Student Advisor Requests
  • Adjust students’ packaging for Credits for Previous Training

 
Other Responsibilities:

  • Adheres to the policies and procedures of Full Sail University 
  • Maintains strict confidentiality of company and personnel information
  • Demonstrates a strong commitment to the mission and values of the organization
  • Adheres to company attendance standards
  • Performs other duties as assigned

Supervisory Responsibilities:  No


Competencies:

  • Highly developed sense of integrity and commitment to student satisfaction.
  • Ability to communicate clearly and professionally, both orally and in writing.
  • Strong decision making and analytical abilities.
  • Strong attention to detail. 
  • Demonstrated time management and organizational skills.
  • Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.
  • Ability to work within the scope of Title IV regulations.
  • Proficiency with all Microsoft Office Suite software.
  • Demonstrate initiative and adaptability to change. 
  • Ability to work independently and efficiently.
  • Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.

Education and/or Experience:

  • Bachelor's degree preferred or two years of Administrative/Financial aid or other relevant experience.
  • Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations.

Computer/Equipment Skills:

  • Microsoft Office Suite proficiency.

Environmental Factors/Physical Demands:

Physical requirements include remaining seated for potentially more than 8 hours per day, computer operation/data entry and minor lifting.
Must be flexible and able to work a 40 hour work week. May include some overtime, nights and weekends. This position is based on Full Sail University’s campus  in Winter Park, Florida and can be performed on a hybrid basis to work from home and from campus. Full Sail management reserves the right to end hybrid positions at any time and require employees to work from campus permanently.

Full Sail is an Equal Opportunity Employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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