Role overview

Qualifications

Native or near-native Swedish speaker
Proficient in English (B2-C1)
Strong communication and active listening skills
EU Passport (mandatory)

Responsibilities

Provide timely and professional support to Swedish-speaking customers
Resolve product or service issues accurately and efficiently
Handle orders, forms, applications, and requests
Communicate and coordinate with team members and departments

Key facts

Remote from: Greece
Full time
Customer Service Director
Swedish, English

Hard skills

Other skills

Communication
Active Listening
Multitasking
Prioritization
Detail Oriented

About the company

Speakit

Staffing & Recruiting

Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.

Company details

Company typeStartup

IndustryStaffing & Recruiting

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Ready to take your Swedish language skills to the next level in Greece, one of Europe’s most vibrant cities?

Speakit is here to connect you with your next big opportunity! We’re partnering with one of the world’s top multinational companies, and we’re looking for Swedish-speaking Customer Support Representatives to join their dynamic team.

What You’ll Do

As a Customer Support Representative, you’ll be the first point of contact for clients, delivering outstanding support via phone, email, and chat. Your mission: Help every customer walk away satisfied.

Daily Responsibilities:

Provide timely and professional support to Swedish-speaking customers
Resolve product or service issues accurately and efficiently
Handle orders, forms, applications, and requests
Communicate and coordinate with team members and departments
Assess customer needs and deliver personalized solutions

Requirements

Native or near-native Swedish speaker
Proficient in English (B2-C1)
Strong communication and active listening skills
Able to multitask and prioritize effectively
Customer-first mindset with attention to detail
EU Passport (mandatory)
Willingness to relocate to Greece

Benefits

Competitive gross monthly salary
14 salaries per year
Relocation package provided
Monthly performance bonuses
Full healthcare package
Paid training and career development
Work in a multicultural, modern office environment
Long-term career opportunities with a global brand

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