Role overview

Qualifications

No previous experience required
Some customer service experience ideal
Strong PC skills
German language skills (advanced/proficient) and English language skills (conversational)

Responsibilities

View and review user-generated content (e.g. sales ads)
Respond to customer inquiries related to the online marketplace
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines

Key facts

Remote from: Malta
Full time
211 - 211K yearly
German, English

Hard skills

Language Arts Empowerment

Other skills

Decision Making
Analytical Skills
Communication
Customer Service
Detail Oriented
Professionalism
Time Management
Physical Flexibility

About the company

Speakit

Staffing & Recruiting

Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.

Company details

Company typeStartup

IndustryStaffing & Recruiting

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

View and review user-generated content (e.g. sales ads).
Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
German language skills (advanced/proficient) and English language skills (conversational).
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
Passionate about making a difference.
Flexible in working times.

Benefits

Salary: 21,1K euros gross per year
Working from home
Possibility to extend leave while working from abroad (up to 2 weeks)
Team Performance Bonus, received twice a year, based on team performance
Development and Career Opportunities
Free transport to the office from certain areas in Malta
Free Private Health Insurance cover (after probation)
Free annual eye test
Discounts for Gym Membership, Taxi Services
Free English Course
Work from home allowance

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