Property Consultant - Appointment Setting & Client Relations

Job Title: Property Consultant - Residential (Western Australia Focus)
Location: Remote
Role Type: Full-Time (8 hours/day Monday-Friday)

Who We Are

At Reef, we help top talent find remote roles with established companies across Western markets. We only work with the best candidates and match you with companies who are serious about long-term growth and value you accordingly.

About the Role

We are hiring a high-performing Property Consultant to support a fast-growing property investment company with a strong focus on client acquisition, qualification, and relationship building.
This role is centred on inbound + outbound appointment setting, follow-ups, building rapport with prospects, ensuring high show-up rates, and maintaining a clean, organised workflow.

Success means confidently speaking with warm and cold leads, deeply understanding client needs, qualifying them effectively, and booking them into consultations or strategy calls with high conversion rates. You must be proactive, structured, and excellent with communication.

Key Responsibilities

• Handle inbound and outbound calls to engage leads and qualify interest
• Build rapport quickly and guide prospects through next steps with confidence
• Book demos, consultations, and Zoom sessions with the sales or advisory team
• Maintain high show-up rates through structured reminders and personalised follow-up sequences
• Conduct lead qualification using clear frameworks and client criteria
• Manage and update pipelines in including:
• Call logs
• Notes
• Lead statuses
• Performance tracking dashboards
• Use thephone dialer for outbound calls and follow-ups
• Respond to inbound questions via phone, email, WhatsApp, SMS, or platform messaging
• Prepare light daily or weekly reports: leads handled, demos booked, show-up rates, and conversion outcomes
• Coordinate closely with the sales team to refine processes and improve booking efficiency
• Uphold brand tone, professionalism, and relationship-building best practices

Requirements

• Minimum 1–2 years’ experience in appointment setting, client relationship roles, or sales support
• Strong preference for experience in property, real estate investment, or related services
• Proven ability to qualify leads, overcome objections, and confidently handle calls
• Excellent spoken English with a clear, persuasive communication style
• Experience with Go High Level (GHL) (or similar tool) including CRM, pipelines, tagging, workflow navigation, and basic reporting.
• Comfortable with outbound dialers (GHL phone dialer or similar)
• Highly organised, self-managed and motivated, and consistent with follow-ups
• Available full time (40 hours/week) working the client’s core timezone
• Fast and reliable internet; your own laptop/desktop; quiet workspace; quality headset/microphone

Benefits

• Competitive base salary
• Direct contract with an established, rapidly growing property investment business
• Strong growth potential into senior client-facing or sales roles
• Internal training and support