Certified Pharmacy Technician (CPhT) Learning Mentor

The Company    At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Overview:

Location: Remote (U.S.) | Contract, Part-Time (10 hrs/week)

Pay rate: $30-$40 an hour

About the Role:

Springboard is launching a Pharmacy Technician training program that helps aspiring professionals prepare for certification and career success. We’re seeking experienced Certified Pharmacy Technicians (CPhTs) who are passionate about helping learners master core skills and gain confidence in their new career path.

As a Learning Mentor, you’ll serve as both a technical tutor and a motivational coach—guiding students through challenging topics, demonstrating key pharmacy workflows, and preparing them for success on the NHA ExCPT exam and in their externship experience.

Key Responsibilities

Mentorship & Skill Development

• Conduct 1:1 and/or small group virtual sessions to support technical skill-building and exam readiness.
• Provide live feedback and coaching on student skill demonstrations and challenging areas of the curriculum. 
• Break down complex topics (e.g., dosage calculations, pharmacy law, conversions) into simple, visual lessons.
• Offer insight into real-world pharmacy settings to help students understand day-to-day responsibilities.

Student Support

• Respond promptly and empathetically to learner questions.
• Help students foster a growth mindset and provide encouragement when facing obstacles. 
• Track progress and flag students at risk of falling behind.
• Partner with internal teams to provide timely interventions and keep students on track.

Collaboration & Training

• Participate in mentor training, team meetings, and ongoing program improvement efforts.
• Maintain alignment with Program Operations and Career Success teams for consistency and learner experience.

Qualifications

Required

• Active CPhT certification (PTCB or NHA) and current state licensure.
• Associate degree (or higher) from an accredited institution.
• 4+ years of experience as a practicing Pharmacy Technician.
• Experience teaching, mentoring, or coaching students in healthcare or vocational training.
• Strong communication and presentation skills.
• Proficiency with Zoom, Google Workspace, and online learning platforms.

Preferred

• Prior experience preparing learners for certification exams.
• Experience in online bootcamps, allied health programs, or adult education.
• Familiarity with diverse learner populations.
• Availability during weekdays for maximum scheduling flexibility.

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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