Logo for Weploy

Contact Centre Consultant - Melbourne Weployee

Role overview

Qualifications

  • Full-time availability (Mon-Fri)
  • 6-12 months of recent call centre or high-volume phone-based experience
  • Customer centric mindset
  • Exceptional communication skills – both written and verbal

Responsibilities

  • Help customers daily – Answer calls, emails, chats (50-60 per day)
  • Achieve key metrics – Handling time, quality, customer satisfaction
  • Work with a supportive, dynamic team
  • Receive full training provided

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Resilience
  • Teamwork

About the company

Weploy logo

Weploy

  • Staffing & Recruiting
  • Startup
  • 11–50
Weploy is the fastest online hiring platform for Customer Experience staff in Australia. Our simple, quick and easy to use technology connects businesses looking for support, with Customer Service staff on demand allowing you to flex up and flex down when you need. Weploy puts customer service leaders back in control of hiring with speed, quality and compliance so that businesses can react to changing market conditions, increase diversity and protect core staff members We are building an empowered and fearless future of work, and we want you to be part of this future.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Simplify Your Job Search with Weploy

At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without the stress of long hiring processes.

Why Join our Melbourne Weployee Community?

✅ Access upcoming contact centre roles before anyone else
✅ Great pay – above award $34.48 per hour + super
✅ Career growth – work with some of Australia’s leading brands and progress in your career
✅ No lengthy applications – we match you directly with roles that fit your skills

Roles We Provide

📞 Customer Service Roles – Make a Difference!
📅 Full-time hours | 🚀 Start ASAP
🎯 Help customers daily – Answer calls, emails & chats (50-60 per day)
📊 Achieve key metrics – Handling time, quality & customer satisfaction
🎓 Full training provided – Feel confident from day one
🤝 Supportive & dynamic team – Work with like-minded people

What You Need

✔️ Full-time availability (Mon-Fri) – Visa holders must be eligible for full-time work
✔️ 6-12 months of recent call centre or high-volume phone-based experience
✔️ Customer centric mindset, you care about providing an A-class customer experience
✔️ Resilience & a can-do attitude in a fast-paced environment 
✔️ Exceptional communication skills – both written and verbal
✔️ Professional references from previous employers

Ready to Get Started?

Apply now and kick-start your Weploy journey 🚀 One of our dedicated Talent team members will connect with you soon!

Related jobs

See all jobs

Other jobs at Weploy