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Turkish Language Interpreter

Role overview

Qualifications

  • High School diploma or equivalent
  • Fluency in English and Turkish (C2, C1, B2 levels)
  • Understanding of cultural nuances and idiomatic expressions in both languages
  • Excellent listening, retention, and note-taking skills

Responsibilities

  • Interpret messages accurately between Turkish and English
  • Deliver strict renditions of conversations including all details
  • Utilize strong customer service and communication skills
  • Adhere to client instructions and manage call flow efficiently

Key facts

  • Remote from: India
  • Full time
  • English, Turkish

Hard skills

Other skills

  • Active Listening
  • Customer Service
  • Communication
  • Punctuality

About the company

DATAMARK, Inc. logo

DATAMARK, Inc.

Outsourcing & Offshoring

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Minimum Requirements:

  • High School diploma or equivalent.
  • Fluency in English and Turkish (C2, C1, B2 levels).
  • Understanding of cultural nuances and idiomatic expressions in both languages.
  • Excellent listening, retention, and note-taking skills for maintaining high accuracy.
  • Ability to remain neutral and objective during conversations.
  • Capability to clarify cultural meanings when necessary to avoid miscommunication.

Requirements

  • Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules.
  • Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally.
  • Utilize strong customer service and communication skills with clear enunciation and a professional voice.
  • Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission.
  • Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent.
  • Be punctual and available for scheduled shifts.
  • Ensure reliable internet access for effective communication related to work.
  • Perform additional duties as assigned.
  • Applicants should be willing to work Rotational Shifts (including nights).

Benefits

Working days : 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Salary up to : 7.87 LPA

Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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