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VTC Engineer

Role overview

Qualifications

  • At least 3 years experience in Audio and Video installation and maintenance

Responsibilities

  • Monitor and maintain AV equipment
  • Activate and deactivate, recover and correct VTC resources
  • Create, report, track and close VTC service trouble tickets
  • Provide technical support and troubleshoot any problems on Audio and Visual equipment

Key facts

  • Remote from: Virginia (USA)
  • Full time
  • Mid-level (2-5 years)
  • Field Solutions Engineer
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Teamwork
  • Problem Solving

About the company

Quantum Strides LLC logo

Quantum Strides LLC

  • IT Services & Consulting
  • SME
  • 51–200
Quantum Strides is an IBM Sustainability Software Business Partner specializing in solutions for Real Estate & Asset management, Capital Projects, Space & Move management, Operations & Maintenance and Sustainability. We are innovators and problem-solvers at heart. Using technology to tackle complex challenges and to deliver efficiencies for our customers is the bedrock of our culture and what we do best.Headquartered in the Washington DC metro area and consisting of a highly skilled workforce in the United States, we are a reliable partner for several Fortune 500 customers and Government entities. Additionally, our state-of-the-art development and test teams in India and talent pool in Canada, places us in a unique position to serve our clients across diverse geographical regions.Quantum Strides is considered an IBM TRIRIGA expert and has nearly a decade of experience in implementing, upgrading, and supporting the IBM TRIRIGA Application & Platform. Furthermore, we provide a highly skilled Maximo workforce to support IBM Maximo implementations and upgrades. Additionally, as an IBM Envizi partner, we help organizations with scope 1, 2 and 3 ESG reporting. Quantum Strides is also a ServiceNow (SNOW) partner specializing in IT Service Management (ITSM), IT Asset Management (ITAM) and has expertise in integrating SNOW to IBM technologies to provide customers with the best of both worlds.

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Job description

Job Location: Fairfax, Virginia, United States (Onsite/Offsite)
  • At least 3 years experience in Audio and Video installation and maintenance. 
  • Monitor and maintain AV equipment. 
  • Activate and deactivate, recover and correct VTC resources. 
  • Create, report, track and close VTC service trouble tickets. 
  • Provide technical support and troubleshoot any problems on Audio and Visual equipment. 
  • Monitor live stream video quality and manage digital media.
  • Conduct meetings and virtual face to face gatherings. 
  • Provide oversight to contractors on cabling and VTC installs.

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