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Operations Director- Fraud and Claims

Role overview

Qualifications

  • 20 years of relevant experience in operations management, preferably in fraud or claims sectors
  • Strong analytical skills with the ability to interpret complex data sets
  • Exceptional leadership abilities with a focus on team development
  • Excellent communication skills for stakeholder engagement

Responsibilities

  • Develop and implement effective fraud prevention strategies
  • Oversee claims processing operations to ensure compliance and efficiency
  • Collaborate with cross-functional teams to enhance service delivery
  • Monitor industry trends to adapt strategies for evolving threats

Key facts

Other skills

  • Strategic Thinking
  • Leadership
  • Analytical Skills
  • Communication
  • Team Building

About the company

TapTalent.ai logo

TapTalent.ai

Staffing & Recruiting

Backed by Iterative Capital, Salesforce Startup Programme TapTalent is an all in one "AI Powered Talent Ecosystem" that : 1. Helps you search from a database of 1 billion+ people and helps you define automatic reachout campaigns across whatsapp, linkedin, email. [ Search ] 2. Helps you post jobs in one click to 50+ portals. [ Inbound Recruiting ] 3. Allows you to streamline and automate reachouts, that helps you close more "effective" hires. [ Outbound Recruiting ] 4. Helps you assess the candidates via AI powered Video, Audio, Text. [Screening]

Company details

IndustryStaffing & Recruiting
Company size51 - 200

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Job description

We're Hiring: Operations Director - Fraud and Claims!

We are seeking a seasoned Operations Director to lead our Fraud and Claims department. The ideal candidate will possess extensive experience in fraud prevention, claims management, and operational excellence. This role requires strategic thinking, leadership skills, and a proven track record of enhancing operational efficiency while mitigating risks.

Location: Taguig, Philippines
Work Mode: Flexible office & remote
Role: Operations Director - Fraud and Claims

What You'll Do:
Develop and implement effective fraud prevention strategies
Oversee claims processing operations to ensure compliance and efficiency
Collaborate with cross-functional teams to enhance service delivery
️ Monitor industry trends to adapt strategies for evolving threats
Analyze performance metrics to drive continuous improvement initiatives
Conduct investigations into fraudulent activities and claims disputes

What Were Looking For:
20 years of relevant experience in operations management, preferably in fraud or claims sectors
Strong analytical skills with the ability to interpret complex data sets
Exceptional leadership abilities with a focus on team development
Excellent communication skills for stakeholder engagement
Proven track record in risk management and regulatory compliance strategies


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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