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CMDB Business Analyst

Role overview

Qualifications

  • 5 years of ServiceNow experience
  • Experience in ServiceNow CMDB/CIs
  • Knowledge of configuration management programs
  • Understanding of IT Architecture

Responsibilities

  • Design and maintain the configuration management program
  • Manage ServiceNow CMDB configuration item attributes and relationships
  • Ensure overall accuracy of the CMDB
  • Support the storage of technical services information in the CMDB

Key facts

Hard skills

About the company

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Access To Future

  • Staffing & Recruiting
  • TPE
  • 11–50
Access to Future is a US-based Software Development Company. We also work with clients& companies to help them for finding the right work .

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Job description

Under the supervision of the Director, IT Architecture, the IT Configuration Management Database (CMDB) Analyst is responsible for the design and maintenance of the configuration management program to include ServiceNow CMDB configuration item attributes, relationships and overall accuracy.

  • Need 5 years of ServiceNow experience in the areas of ServiceNow CMDB/CIs as a CMDB Business Analyst.
  • The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB, the support information for each service offering is stored in a Configuration Item (CI) specific to that service

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