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Medical Administrative Support

Role overview

Qualifications

  • Excellent organisational and multitasking abilities
  • Strong communication skills, both written and verbal
  • Attention to detail
  • Proficiency in medical software and office applications

Responsibilities

  • Providing administrative support to healthcare professionals and medical staff
  • Scheduling and managing patient appointments
  • Preparing and maintaining accurate patient records and medical documentation
  • Handling inbound and outbound communications efficiently

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Multitasking
  • Communication
  • Detail Oriented

About the company

Virtual Teammate logo

Virtual Teammate

Staffing & Recruiting

Virtual Teammate helps U.S. healthcare and dental practices hire experienced, HIPAA-compliant remote support for the administrative and operational work that keeps the day moving. We connect clinics, dental offices, medical practices, and healthcare teams with vetted Healthcare Virtual Teammates who can support insurance verification, billing admin, appointment scheduling, patient communication, front desk coordination, records requests, follow-ups, inbox management, and other recurring practice operations. Our work goes beyond simply filling a role. We focus on matching each practice with the right remote healthcare professional based on experience, workflow needs, communication style, and long-term fit. Each placement is supported by a dedicated Client Success Manager who helps monitor alignment, efficiency, and ongoing performance. For busy practices, Virtual Teammate provides healthcare virtual assistants, medical virtual assistants, and dental virtual assistants who help reduce admin pressure, protect patient flow, and give in-house teams more room to focus on care.

Company details

IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Key Responsibilities

  • Providing administrative support to healthcare professionals and medical staff.

  • Scheduling and managing patient appointments, including follow-ups and cancellations.

  • Preparing and maintaining accurate patient records and medical documentation.

  • Handling inbound and outbound communications efficiently via phone, email, and other channels.

  • Organising and managing the office filing system for seamless information retrieval.

  • Coordinating with insurance companies for billing and claims processing.

Essential Skills

  • Excellent organisational and multitasking abilities to manage multiple tasks and priorities.

  • Strong communication skills, both written and verbal, to interact effectively with patients and medical professionals.

  • Attention to detail to ensure accuracy in patient information and medical documentation.

  • Proficiency in using medical software and office applications, such as word processors and spreadsheet tools.

  • Knowledge of medical terminology and healthcare processes is advantageous.

*Please note that this job post does not guarantee immediate client onboarding. Once you successfully complete the entire recruitment process, your profile will be added to our talent pool. This means your profile will be considered for future client opportunities that match your skills and experience.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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