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Virtual Assistant - Non Voice

Role overview

Qualifications

  • Minimum of 2.5 years of proven experience as a Virtual Assistant, Administrative Assistant, or similar role
  • Excellent written communication skills with a strong command of English grammar and spelling
  • Proficiency in using email platforms, calendar management tools, and office software (e.g., Microsoft Office, Google Workspace)
  • Strong organizational skills with the ability to multitask and prioritize effectively

Responsibilities

  • Monitor and manage the company’s general email inboxes, ensuring that all inquiries and communications are handled promptly and professionally
  • Respond to customer queries, support requests, and other communications via email, following company guidelines and procedures
  • Filter and prioritize emails, forwarding important messages to the appropriate team members or departments
  • Schedule appointments, meetings, and other events for clients and team members, ensuring that all parties are informed and reminders are sent

Key facts

Other skills

  • Organizational Skills
  • Microsoft Office
  • Multitasking
  • Prioritization

About the company

Outsourcey logo

Outsourcey

Outsourcing & Offshoring

To make the world better through outsourcing!

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Minimum of 2.5 years of proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Excellent written communication skills with a strong command of English grammar and spelling. Proficiency in using email platforms, calendar management tools, and office software (e.g., Microsoft Office, Google Workspace). Strong organizational skills with the ability to multitask and prioritize effectively.

Core responsibilities:

Monitor and manage the company’s general email inboxes, ensuring that all inquiries and communications are handled promptly and professionally. Respond to customer queries, support requests, and other communications via email, following company guidelines and procedures. Filter and prioritize emails, forwarding important messages to the appropriate team members or departments. Schedule appointments, meetings, and other events for clients and team members, ensuring that all parties are informed and reminders are sent. Coordinate with clients and internal teams to confirm availability and reschedule appointments when necessary. Maintain and update calendars, ensuring all appointments are accurately recorded and conflicts are avoided. Perform general administrative tasks such as data entry, document management, and updating client records. Assist in the preparation and distribution of reports, presentations, and other documents as required. Maintain organized and accessible filing systems, both digital and physical, to ensure that all records are up-to-date and easy to retrieve.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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